Care Partner - PRN

About the role

Within Health is revolutionizing eating disorder treatment through our innovative telehealth platform. We provide remote clinical services at the Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) levels of care. Our mission is to transform lives by increasing access to quality eating disorder treatment, improving patient outcomes, and fostering healing in a compassionate, stigma-free environment. We combine clinical expertise with cutting-edge technology to address the complex needs of individuals with eating disorders, creating a future where effective treatment is accessible to all who need it.

Responsibilities

• Support with Admissions and call handling as needed.
• Care coordination and service provision with patient, family, and treatment team.
• Planning and structuring experiential opportunities for clients.
• Virtual session and check-in meetings with clients and/or families.
• Family support and motivation.
• Modeling appropriate table behaviors for clients with eating disorders.
• One-on-one coaching for families managing loved ones' behaviors.
• Providing in-the-moment feedback through between-session messaging.
• Alerting medical and clinical professionals to intervene during emergencies.
• Maintaining strict client confidentiality.
• Participation in Treatment Team meetings.
• Attendance or leading of groups as appropriate.
• Participation in supervision and department meetings.
• Engagement in initial and ongoing training.
• Case management for members, ensuring effective communication with those involved in the recovery process.
• Documentation of all client interactions appropriately and within designated timeframes.
• Other related duties as assigned based on need and availability.

Requirements

• Associate's degree in behavioral health or related field, or 2 years experience.
• Ability to treat patients with dignity and empathy.
• Strong listening and communication skills.
• Acute observation skills.
• Computer literacy.
• Willingness to treat clients with Eating Disorders and Disordered Eating.
• Understanding of various models and theories of eating disorders, trauma, mental illness, and related issues.
• Knowledge of diverse cultures and gender-specific issues, and ability to incorporate these into practice settings.
• Excellent organizational and time management skills.
• Ability to prioritize workload and work independently.
• Reliable internet connection.
• Comfortable using a computer and navigating applications within macOS and iOS.
• Comfortable communicating with colleagues via chat, telephone, and video calls.
• Ability to sit for the majority of the shift.

Qualifications

• Must have a professional demeanor and be able to work in a fast-paced, high-stress environment.
• Must be able to maintain strict confidentiality regarding client information.
• Must be able to work independently and manage multiple tasks simultaneously.
• Must be able to adapt to changing priorities and deadlines.
• Must be able to communicate effectively both verbally and in writing.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and manage multiple tasks.
• Proficiency in Microsoft Office Suite.
• Experience with telehealth platforms and software.
• Understanding of eating disorders and related mental health conditions.

Benefits

• Competitive compensation package including salary commensurate with experience.
• Remote work flexibility with a results-driven culture.
• Comprehensive health benefits that reflect our commitment to wellbeing.
• The chance to directly transform lives and make treatment accessible.
• A collaborative and innovative work environment with a team passionate about our mission.
• Professional development opportunities and support for continued growth.

Pay

This is a remote (United States) position with a pay range of 22 - 26 USD per hour.