Care Partner - 6 South

About the role

The Care Partner assists the nurse in providing patient care and serves as a receptionist for the nursing unit with clerical/transcription duties.

Responsibilities

• Demonstrate accuracy in taking vital signs, measuring intake/output, and completing activities of daily living as directed; document data via the electronic medical record
• Demonstrate competency in determining orthostatic blood pressures
• Perform blood glucose monitoring
• Collect, transport, and perform data entry for lab specimens per policy
• Obtain blood products from Blood Bank per policy
• Effectively notify nurse of pertinent changes in patient's condition
• Maintain/stock adequate supplies and equipment to include but not limited to patient rooms, med room supplies, and emergency airway supplies at bedside
• Follow established routines and utilize supplies and equipment in a cost-effective manner
• Clerical Management Activities/Unit Secretary
• Process MD orders promptly and accurately via the electronic medical record
• Provide clerical assistant for patient admissions, transfers, and discharges
• Operate the computer order entry system accurately; utilizes downtime processes and procedures when required
• Relay urgent orders immediately to the appropriate staff member
• Cook up scheduling of diagnostic and therapeutic services for patients
• Serve as receptionist for the nursing unit
• Manage phones and other communication systems to provide effective and timely communication
• Take and deliver messages accurately and in a time appropriate manner
• Keep work area neat and orderly
• Maintain and order forms, office supplies, and dietary supplies as needed in a cost effective manner
• Aid in safety during emergencies; direct hallway traffic
• Support Transportation arrangements for patients going to other hospitals
• COBRA forms for transfer
• Supporting safe transitions of care; copying chart to be sent with patients during transfers
• Pick up blood and blood products from the lab
• Maintain a working knowledge of equipment
• Communication
• Maintain and promote effective relationships with peers, physicians, other hospital departments, patients, and families
• Utilize excellent verbal, nonverbal, and written communication
• Effectively communicate with all patient populations based on their age and developmental needs
• Effectively communicate patient needs with the nurse caring for the patient
• All procedures/interventions must be reported to the responsible Nurse or Charge Nurse
• All patient responses to any intervention/procedure are reported to the appropriate Nurse or Charge Nurse
• Safety and Environment
• Assure a safe environment for patients, staff, and visitors by following all safety precautions and procedures in the performance of job duties
• Adhere to patient safety and identification policy and procedures
• Provide a safe area for all patients, ensuring that side rails are up as needed, and call lights are given to each patient
• Identify patients at risk for injury and participate in instituting measures to prevent/reduce the risk
• Adhere to Age Appropriate Protocols in order to ensure patient safety based on development needs
• Contribute to prevention of infectious diseases among employees, patients, and visitors by adhering to Infection Control policies and procedures
• Complete employee accident reports
• Respond to patient monitor alarms and call bells in a timely fashion
• Initiate timely emergency measures as appropriate according to role responsibilities
• Be constantly aware of noise level in the department and keep noise at a minimum to provide a quiet area for the patient population
• Provide a calm, reassuring atmosphere for the patient, significant others, and family
• People/Human Resources Management
• Demonstrate the ability to ensure compliance with policies and procedures
• Demonstrate the ability to effectively communicate the vision, mission and goals of Chesapeake Regional Medical Center, including hospital and unit specific dashboards
• Demonstrate the ability to contribute to a healthy, collaborative, open work environment that is conducive to teamwork and encourages communication
• Demonstrate the ability to follow administrative protocols
• Demonstrate constructive and effective relationships with staff, peers, and customers
• Emphasize the team approach to work
• Organize and reprioritize work based on patient needs, available resources, and unit requirements
• Support compliance with hospital accreditation, state licensure, and other external accrediting agency requirements
• Respond positively to change; show willingness to learn new ways to accomplish work
• Attend required hospital-wide orientations, meetings, and in-services
• Demonsrate a commitment to flexible work scheduling when necessary to ensure patient care
• Supervisory Responsibilities
• Reports to: Nurse Manager
• Supervises: None
• Responsibilities: Not applicable