Care Navigator
CarePath Behavioral Health · Baltimore, Maryland, United States · 1 mo ago
Information Technology$16.83/hrFull-time
About the role
Care Navigator
Salary
$35,000 per year/$16.83 hr.
Qualifications
- High School diploma/GED required.
- Associates degree preferred.
- Understanding of the concept and importance of whole-person care.
- Strong communication and computer skills.
- Able to work effectively with consumers, families, healthcare providers and other community partners.
Preferred Experience
- Knowledge of community mental health.
- Navigate health care services.
- Work with individuals with severe mental health issues.
Duties and Responsibilities
- Provide individualized, compassionate support in assisting consumers and families in understanding and navigating the healthcare system, available services, benefits, and community resources.
- Help consumers with appointment scheduling and following up on any barriers to accessing services.
- Aid consumers in connecting to their virtual behavioral health appointments in the office environment.
- Educate consumers on the need for follow up with primary care health concerns.
- Facilitate a closed communication loop with internal and external service providers to ensure services align with individual needs, preferences and recovery goals.
- Be cross-trained for front desk fill-in duties as needed.