Care Manager, RN ( Medina, OH / PART-TIME / Field-based)

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016. We support patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values: service, empathy, ownership, integrity, and a positive, can-do attitude.

About the role

The Case Manager, RN is responsible for conducting initial in-home assessments, orientations for new patients and caregivers, and providing ongoing care management and support. This role combines clinical assessment, care coordination, patient and Personal Care Attendant (PCA) education, and quality assurance to ensure safe, effective, and person-centered care. The Case Manager, RN collaborates closely with patients, PCAs, and interdisciplinary care teams to assess needs, develop individualized plans of care, and facilitate seamless service delivery. Through regularly scheduled home visits, the RN evaluates patient and caregiver well-being, monitors care quality, and identifies opportunities to enhance health outcomes and regulatory compliance.

Responsibilities

• Conducts initial in-person clinical assessments and coordinates service activation, ensuring all required forms and standard procedures are followed.
• Develops, implements, and manages patient's activity plan(s), making revisions and documenting changes as needed.
• Completes all client documentation, including written records, reports, and notes in accordance with agency policy and procedure following client visits or contacts in an accurate, timely, complete, concise, and legible manner.
• Actively coordinates client care through communication and written documentation to physicians, other disciplines involved in the client’s care, and community resources.
• Provides ongoing coaching to drive effective utilization of established best practices, encourage PCA education, and connect families to appropriate resources.
• Reviews PCA notes and appropriately addresses changes in the consumer’s condition or environment.
• Ensures continuous compliance with all regulatory standards as well as company policies and procedures.
• Performs other job-related duties as may be required or directed by the supervisor.

Requirements

• Diploma from an accredited nursing program.
• Valid and Active Registered Nursing License issued by the Ohio Board of Nursing.
• Ability to articulate cases through effective summaries.
• Ability and flexibility to travel (usually by car) within assigned geographic area; valid driver’s license and car insurance required.
• Proficient in common software and web-based applications (e.g., Case Management Systems, MS Office) with the ability to teach others.
• A passion for providing a high level of customer service, including empathy, active listening, and patience.

Qualifications

New graduates are welcome! The following are a plus:

• Home care case management experience.
• Care coordination experience.
• Bilingual skills.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability insurance.
• 401(k) with company match.
• Continuing education and professional development opportunities.
• Opportunities for career growth.
• Wellness programs.
• Gym reimbursement.
• Internet reimbursement.
• Technology and tools designed to support communication, documentation, and care coordination.

Pay

This is a per diem role with a base pay range of $40.00 to $45.00 per hour at the commencement of your first year of employment. Compensation decisions depend on factors such as skill set, years of relevant experience, education, location, and licensure/certifications.