Care Manager - LCSW/LMSW/LMHC/LPCC - Kaseman

Location: 8300 Constitution Ave NE, Albuquerque, NM 87110-7613

Pay

Pay Range Minimum Offer: $24.27 – Maximum Offer: $41.33

About the role

Presbyterian is hiring a skilled Case Manager for Kaseman's Inpatient Behavioral Health Program. This is a full-time, non-exempt position with a 1.00 FTE, working day shifts.

Responsibilities

• Conduct comprehensive psychosocial assessments and develop individualized treatment plans.
• Provide counseling, brief psychotherapy, case management, and therapeutic interventions for assigned patients.
• Facilitate educational, supportive, and therapeutic group sessions that promote recovery and wellness.
• Serve as the primary therapist for assigned patients, coordinating care and monitoring progress throughout treatment.
• Collaborate with patients, families, and the interdisciplinary team to support treatment goals and successful outcomes.
• Lead discharge planning activities, including family meetings, follow-up care coordination, appointment scheduling, and post-discharge support.
• Complete and maintain timely, accurate, and thorough clinical documentation in accordance with regulatory and organizational standards.
• Manage utilization review activities, including prior authorizations, concurrent reviews, appeals, and coordination with payers to ensure appropriate use of healthcare resources.
• Address patient complaints, adverse events, and risk management concerns through proper documentation and follow-up actions.
• Participate in quality improvement initiatives, peer reviews, audits, accreditation readiness activities, and clinical practice enhancements.

Requirements

• Master’s degree in Counseling, Social Work, or Psychology.
• 3 years of experience relevant to specific program needs and patient populations; preference for experience in a psychiatric inpatient acute care setting.
• Current New Mexico Social Worker license or Therapist license.

Benefits

• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities.
• Staff Safety: A wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern.
• Shift differentials for night/weekend shifts, higher education, certifications, and various lead roles (for eligible positions).
• Malpractice liability insurance.
• Loan forgiveness through the New Mexico Higher Education Department.
• EPIC electronic charting system.
• Unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges, and more.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan, and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees—including more than 1,600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care), and Commercial health plans.