Care Manager-IW
Trillium Health Resources · Hart's Location, NH · 1 mo ago
Healthcare$56k–$68k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key info:
- Pay Plan Title: Care Manager Working Title: Care Manager – IW Cost Center: 8500/Plan Based Care Management FLSA Status: Non-Exempt Posting Salary Range: $56,270 - $68,428 Office Location: Remote within 75 miles of Trillium’s South Central Region (See requirements section for included counties)
- Posting Details: "Make an Impact" paragraph about Trillium.
- "Why Work for Us?" bullet list: collaborative mission-driven work environment, competitive benefits and work-from-home options for most positions, opportunities for professional growth in a diverse inclusive culture, everyday work changes lives.
- "What We’re Looking For": description of role: Care Manager – Innovations Waiver (IW) responsibilities: providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include secondary mental health or substance abuse, and/or complex medical/physical health needs. Requires dynamic proactive approach to assessment, monitoring, complex coordination of care, ensure quality support and consistent adherence to waiver requirements. Assists with integrated care management through multi-disciplinary collaboration and referrals. Primary focus on members who have Intellectual Developmental Disability, serving children, adolescents, adults.
- "On a Typical Day, You Might": bullet list of duties: Utilize person centered planning methods/strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual. Provide education and support to members in learning about and exercising rights and responsibilities. Consistently complete Discovery activities (information gathering and assessment) as a component of the planning process. Ensure that members/legally responsible people are informed of services available (all types of Medicaid and state-funded services), service options available (e.g. Individual/Family Direction for Innovations participants), processes (e.g. requirements for specific service), Natural and community services, and so forth. Assist members/legally responsible people in choosing service providers, ensuring objectivity in the process.
- "Employee Benefits": list: Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. Work-from-home options available for most positions. Health Insurance with no premium for employee coverage. Flexible Spending Accounts. 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year. NC Local Government Retirement Pension (defined-benefit plan) link. 401k with 5% employer match and immediate vesting. Public Service Loan Forgiveness (PSLF) qualifying employer. Quarterly stipend for remote work supplies.
- "Required Qualifications": long list of qualification options (A-D) plus additional LTSS requirement, driver's license, reside in NC within 75 miles of Trillium’s South Central Region, specifically Pender County. Must be able to travel within catchment as required. Preferred: Bachelor's degree in human services. Experience with the Innovation Waiver or IDD population and writing person-centered plans.
- Deadline for Application: October 12, 2026 at 11:59 PM (but we should drop application instructions? The instruction says remove application instructions. The deadline is part of posting details; maybe we keep it as metadata? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove "Deadline for Application" and "How To Apply" etc. So we should not include deadline. Also remove "How To Apply" details.
- Also remove EEO statement at end.
- Also remove hashtags.
Thus we need to produce sections: About the role (maybe from "Make an Impact" and "Why Work for Us"? Actually "About the role" could be the description of the organization and mission. We'll include that.
Responsibilities: from "On a Typical Day, You Might" bullet list.
Requirements: maybe combine "What We’re Looking For" (role description) and "Required Qualifications". But we need to decide sections: Could have "About the role" (organization mission), "Responsibilities" (duties), "Qualifications" (required and preferred), "Benefits" (benefits list), "Pay" (salary range), "Schedule" (working hours). Also maybe "Location" but not required as heading unless we have content. Could embed location in Qualifications or Schedule? The instruction: Use headings only for those specific ones. We can include location inside a paragraph under Qualifications or maybe under About the role. But we should not create a heading for location unless we have a specific section like "Location" which is not in the list. So we should not create a heading for location.
Pay: we have salary range.
Schedule: we have typical working hours 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. Work-from-home options available for most positions.
Thus we can create sections:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key info:
- Pay Plan Title: Care Manager Working Title: Care Manager – IW Cost Center: 8500/Plan Based Care Management FLSA Status: Non-Exempt Posting Salary Range: $56,270 - $68,428 Office Location: Remote within 75 miles of Trillium’s South Central Region (See requirements section for included counties)
- Posting Details: "Make an Impact" paragraph about Trillium.
- "Why Work for Us?" bullet list: collaborative mission-driven work environment, competitive benefits and work-from-home options for most positions, opportunities for professional growth in a diverse inclusive culture, everyday work changes lives.
- "What We’re Looking For": description of role: Care Manager – Innovations Waiver (IW) responsibilities: providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include secondary mental health or substance abuse, and/or complex medical/physical health needs. Requires dynamic proactive approach to assessment, monitoring, complex coordination of care, ensure quality support and consistent adherence to waiver requirements. Assists with integrated care management through multi-disciplinary collaboration and referrals. Primary focus on members who have Intellectual Developmental Disability, serving children, adolescents, adults.
- "On a Typical Day, You Might": bullet list of duties: Utilize person centered planning methods/strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual. Provide education and support to members in learning about and exercising rights and responsibilities. Consistently complete Discovery activities (information gathering and assessment) as a component of the planning process. Ensure that members/legally responsible people are informed of services available (all types of Medicaid and state-funded services), service options available (e.g. Individual/Family Direction for Innovations participants), processes (e.g. requirements for specific service), Natural and community services, and so forth. Assist members/legally responsible people in choosing service providers, ensuring objectivity in the process.
- "Employee Benefits": list: Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. Work-from-home options available for most positions. Health Insurance with no premium for employee coverage. Flexible Spending Accounts. 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year. NC Local Government Retirement Pension (defined-benefit plan) link. 401k with 5% employer match and immediate vesting. Public Service Loan Forgiveness (PSLF) qualifying employer. Quarterly stipend for remote work supplies.
- "Required Qualifications": long list of qualification options (A-D) plus additional LTSS requirement, driver's license, reside in NC within 75 miles of Trillium’s South Central Region, specifically Pender County. Must be able to travel within catchment as required. Preferred: Bachelor's degree in human services. Experience with the Innovation Waiver or IDD population and writing person-centered plans.
- Deadline for Application: October 12, 2026 at 11:59 PM (but we should drop application instructions? The instruction says remove application instructions. The deadline is part of posting details; maybe we keep it as metadata? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove "Deadline for Application" and "How To Apply" etc. So we should not include deadline. Also remove "How To Apply" details.
- Also remove EEO statement at end.
- Also remove hashtags.
Thus we need to produce sections: About the role (maybe from "Make an Impact" and "Why Work for Us"? Actually "About the role" could be the description of the organization and mission. We'll include that.
Responsibilities: from "On a Typical Day, You Might" bullet list.
Requirements: maybe combine "What We’re Looking For" (role description) and "Required Qualifications". But we need to decide sections: Could have "About the role" (organization mission), "Responsibilities" (duties), "Qualifications" (required and preferred), "Benefits" (benefits list), "Pay" (salary range), "Schedule" (working hours). Also maybe "Location" but not required as heading unless we have content. Could embed location in Qualifications or Schedule? The instruction: Use headings only for those specific ones. We can include location inside a paragraph under Qualifications or maybe under About the role. But we should not create a heading for location unless we have a specific section like "Location" which is not in the list. So we should not create a heading for location.
Pay: we have salary range.
Schedule: we have typical working hours 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. Work-from-home options available for most positions.
Thus we can create sections:
About the role
with paragraph(s) about Trillium mission and impact.
Responsibilities
with - list of duties from "On a Typical Day, You Might".
Qualifications
with maybe two subparts: Required and Preferred. But we can just list required qualifications as - and then a separate
for Preferred? Could also have
but not allowed? Only headings allowed are those specific ones; we can still use
for prose and
- for lists. So we can put required qualifications as a list, then a paragraph for preferred qualifications.
But we need to preserve all substantive info: The required qualifications are quite complex with multiple options (A-D) plus LTSS requirement, driver's license, reside in NC within 75 miles of Trillium’s South Central Region, specifically Pender County, must be able to travel within catchment as required. We need to include that exactly.
We should not invent or summarize away detail. Must preserve all substantive information. So we need to include the full text of required qualifications as given, but we can format as list items for each option? The original text is a paragraph with multiple OR statements. We could break into list items for clarity but must preserve meaning. It's okay to reformat as list as long as we don't lose info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we can reformat but must keep all details.
Thus we can produce:
- Must meet QP status. Fully licensed by the NC governing board regulating Human Services professions; OR
- Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR
- A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
- A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
- A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
- Additionally, If serving members with LTSS needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional. License and/or certification may be accepted as noted above.
- Must have a valid driver’s license.
- Must reside in North Carolina and within 75 miles Trillium’s South Central Region, specifically Pender County.
- Must be able to travel within catchment as required.
Then preferred qualifications: "Preferred Bachelor's degree in human services. Experience with the Innovation Waiver or IDD population and writing person-centered plans." We can put as a paragraph.
Now Benefits: list as - .
Pay: we have salary range: $56,270 - $68,428. Also maybe FLSA status Non-Exempt? Could include in Pay section or as a note. The instruction: include Pay section only if posting actually states them. It does state posting salary range. So we can include Pay:
Posting Salary Range: $56,270 - $68,428 (FLSA Status: Non-Exempt)
. Or separate.
Schedule: typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. Work-from-home options available for most positions. So we can put that.
Now About the role: combine "Make an Impact" paragraph and "Why Work for Us?" bullet list. We'll put as for the mission description and then
- for why work for us.
Responsibilities: list from "On a Typical Day, You Might". We'll put as
- .
We must not include duplicated lines. Ensure we don't include boilerplate like EEO, etc.
Now produce HTML fragment.
Let's craft.
Check for any leftover boilerplate: The posting includes "#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth" at end; remove.
Also remove "https://www.myncretirement.gov/..." link? That's part of benefits; we should keep the description but maybe we can keep the link as part of benefit? The instruction: preserve ALL substantive information; the link is substantive? It's a URL to retirement system handbook. It's part of benefits description. We should keep it. So include as part of benefit item: "NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook". That's fine.
Now ensure we don't include "Posting Details" heading.
Now produce final HTML.
Let's write:
About the role
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
- Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing
Qualifications
with maybe two subparts: Required and Preferred. But we can just list required qualifications as- and then a separate
for Preferred? Could also have
but not allowed? Only headings allowed are those specific ones; we can still use
for prose and
- for lists. So we can put required qualifications as a list, then a paragraph for preferred qualifications.
But we need to preserve all substantive info: The required qualifications are quite complex with multiple options (A-D) plus LTSS requirement, driver's license, reside in NC within 75 miles of Trillium’s South Central Region, specifically Pender County, must be able to travel within catchment as required. We need to include that exactly.
We should not invent or summarize away detail. Must preserve all substantive information. So we need to include the full text of required qualifications as given, but we can format as list items for each option? The original text is a paragraph with multiple OR statements. We could break into list items for clarity but must preserve meaning. It's okay to reformat as list as long as we don't lose info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we can reformat but must keep all details.
Thus we can produce:
- Must meet QP status. Fully licensed by the NC governing board regulating Human Services professions; OR
- Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR
- A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
- A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
- A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
- Additionally, If serving members with LTSS needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional. License and/or certification may be accepted as noted above.
- Must have a valid driver’s license.
- Must reside in North Carolina and within 75 miles Trillium’s South Central Region, specifically Pender County.
- Must be able to travel within catchment as required.
- .
Pay: we have salary range: $56,270 - $68,428. Also maybe FLSA status Non-Exempt? Could include in Pay section or as a note. The instruction: include Pay section only if posting actually states them. It does state posting salary range. So we can include Pay:
Posting Salary Range: $56,270 - $68,428 (FLSA Status: Non-Exempt)
. Or separate. Schedule: typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. Work-from-home options available for most positions. So we can put that. Now About the role: combine "Make an Impact" paragraph and "Why Work for Us?" bullet list. We'll put asfor the mission description and then
- for why work for us.
Responsibilities: list from "On a Typical Day, You Might". We'll put as
- .
We must not include duplicated lines. Ensure we don't include boilerplate like EEO, etc.
Now produce HTML fragment.
Let's craft.
Check for any leftover boilerplate: The posting includes "#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth" at end; remove.
Also remove "https://www.myncretirement.gov/..." link? That's part of benefits; we should keep the description but maybe we can keep the link as part of benefit? The instruction: preserve ALL substantive information; the link is substantive? It's a URL to retirement system handbook. It's part of benefits description. We should keep it. So include as part of benefit item: "NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook". That's fine.
Now ensure we don't include "Posting Details" heading.
Now produce final HTML.
Let's write:
About the role
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
- Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing
- .
We must not include duplicated lines. Ensure we don't include boilerplate like EEO, etc.
Now produce HTML fragment.
Let's craft.
Check for any leftover boilerplate: The posting includes "#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth" at end; remove.
Also remove "https://www.myncretirement.gov/..." link? That's part of benefits; we should keep the description but maybe we can keep the link as part of benefit? The instruction: preserve ALL substantive information; the link is substantive? It's a URL to retirement system handbook. It's part of benefits description. We should keep it. So include as part of benefit item: "NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook". That's fine.
Now ensure we don't include "Posting Details" heading.
Now produce final HTML.
Let's write:
- for why work for us.
Responsibilities: list from "On a Typical Day, You Might". We'll put as
- for lists. So we can put required qualifications as a list, then a paragraph for preferred qualifications.
But we need to preserve all substantive info: The required qualifications are quite complex with multiple options (A-D) plus LTSS requirement, driver's license, reside in NC within 75 miles of Trillium’s South Central Region, specifically Pender County, must be able to travel within catchment as required. We need to include that exactly.
We should not invent or summarize away detail. Must preserve all substantive information. So we need to include the full text of required qualifications as given, but we can format as list items for each option? The original text is a paragraph with multiple OR statements. We could break into list items for clarity but must preserve meaning. It's okay to reformat as list as long as we don't lose info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we can reformat but must keep all details.
Thus we can produce: