CARE MANAGER - DIETITIAN

About the role

Responsible for overall care management and quality of care for participants. Uses specialized discipline-specific knowledge to review assessments of field staff and coordinate a holistic care plan that addresses all domains of care. Provides care coordination in a manner that is sensitive to age, gender, sexual orientation, cultural, linguistic, racial, ethnic, religious backgrounds, and congenital or acquired disabilities.

Responsibilities

• Participates and represents his/her discipline in the care planning meetings or as necessary.
• Reviews all discipline-specific documentation for quality and addresses any deficiencies with the field staff following disciplinary steps established by the Discipline Policy.
• Makes sure field staff is documenting all interventions with the participants and addresses/document any issue observed with the employee.
• Conducts coaching sessions with field staff as needed.
• Communicates with the discipline-specific field staff regularly to coordinate a continuum of care consistent with the Member’s health care needs and goals.
• Arranges, coordinates, and authorizes the provisions of appropriate services to meet identified member-specific needs (such as assistance with the Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs), housing, home-delivered meals, and transportation) and when approved by the IDT, may authorize a range and number of community-based services.
• Implements specific care management activities and interventions that lead to accomplishing the participant’s goals.
• Provides care management services across sites and collaborates with appropriate team members, facility, discharge planner, and home care coordinator when members are transitioned between care settings.
• Collaborates with PCP and other Specialty physicians and specialty-based services and members of IDT regarding any changes in participant’s condition to secure, arrange and coordinate all resources for implementing optimal care.
• Monitors care management activities, services, and members’ responses to interventions, to determine the effectiveness of the plan of care and the utilization of services and implements changes and adjustments to meet needs and resolve goals.
• Evaluates the effectiveness of the plan of care in reaching desired goals and outcomes, makes modifications or changes in the plan of care based on changes in the member’s health, as needed.
• Fiscally responsible for providing services based on members’ needs.
• Maintains up-to-date knowledge about current health-related issues, procedures, evidence-based clinical practice guidelines, medications, and impacting health and practice standards.
• Conducts competencies, and training sessions with field staff as needed.
• Recommends and contributes to improvements in services, programs, policies, and procedures to ensure optimum care and services to members.
• Follows the organization’s policies regarding disciplinary action.
• Engages Human Resources as needed for guidance on disciplinary actions and terminations.
• Acts within the scope of the individual’s authority to practice.
• Maintains a standardized set of competencies for the specific position description established by the PACE organization before working independently.
• Acting member of the IDT.
• Performs other duties as assigned.

Qualifications

• Baccalaureate degree in nutrition or related field. A Master's degree in Nutrition, preferred.
• Minimum of two (2) years of administrative experience in a management capacity in a certified home health agency (CHHA), long-term home health care (LHCSA), acute care, medical-surgical, and/or critical care, nursing home experience, diagnostic & treatment clinic preferred.
• Customer Service experience required.
• Managed long-term care insurance experience beneficial.
• Be legally authorized (for example, currently licensed, registered, or certified if applicable) to practice in the State in which the healthcare professional will perform the function.
• Minimum of one (1) year of experience working with a frail or elderly population or, if the individual has less than one (1) year of experience but meets all other requirements, must receive appropriate training from the PACE organization on working with a frail or elderly population upon hiring.
• Supervisory experience preferred.
• Current active and unrestricted license and registration in specialty in New York State, required.
• Be legally authorized (for example, currently licensed, registered, or certified if applicable) to practice in the State in which the healthcare professional will perform the function.
• Medically cleared for communicable diseases and have all immunizations up-to-date before engaging in direct participant contact.
• Bilingual, preferred.
• Standing – Duration of up to 6 hours a day.
• Sitting/Stationary positions – Sedentary position in duration of up to 6-8 hours a day for consecutive hours/periods.
• Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and ability to lift patients safely and using OSHA guidelines, etc.
• Bending/Squatting – Must be able to safely bend or squat to care for patients, use medical supplies, etc.
• Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas.
• Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools (ie. typing, use of medical supplies, equipment, etc.).
• Sight/Visual Requirements – Must be able to visually assess patients, read orders type/write documentation, etc. with accuracy.
• Audio Hearing and Motor Skills (language) Requirements – Must be able to listen attentively and document information from patients, community members, providers, etc., and intake information through audio processing with accuracy.
• Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Benefits

Not specified.

Pay

$88,000.00 - $98,000.00

Schedule

8:00AM – 5:00PM

Location

Remote (within 2 hrs commute range)