Care Manager - Charleroi PA

About the role

Crossroads Treatment Centers has been treating patients with opioid use disorder since 2005, providing accessible, high‑quality, evidence‑based medication‑assisted treatment (MAT) across outpatient clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As a Care Manager you will help connect patients to resources, build community partnerships, and support recovery efforts.

Responsibilities

• Connect with patients monthly to address any needs and provide the resources to fulfill those needs.
• Connect and maintain relationships with community partners for patient resources.
• Work closely with a dedicated team to provide exceptional patient care.
• Participate in community awareness/engagement events to promote Crossroads, our mission, our principles, and our approach to addiction treatment.

Education and Experience

• Minimum: High School Diploma or GED required.
• Experience in a fast‑paced environment servicing many clients is preferred.
• Experience in healthcare, addiction medicine, community health, or care coordination is preferred.
• Experience building individualized care plans is a plus.
• Knowledge of compliant documentation practices.
• Lived addiction experience is a plus.

Schedule

Care Managers work within a localized geographical area; the nearest location is the primary work location, with possible secondary sites as needed. Expected hours are 37‑40 per week with limited overtime. Clinic hours range from 6:30 AM to 9:00 PM. Tentative Charleroi schedule:

• Monday: 8:00 AM – 4:00 PM
• Tuesday: 8:00 AM – 4:00 PM
• Wednesday: 10:00 AM – 7:00 PM
• Thursday: 8:00 AM – 3:00 PM
• Friday: 7:30 AM – 3:30 PM

Benefits

• Community events that promote belonging and education (cook‑outs, fairs, parades, school addiction awareness, holiday events).
• Opportunity to grow your network by working with many community partners.
• Daily impact on patients’ lives – helping with housing, food, healthcare, etc.
• Excellent training for those new to the field; addiction medicine is highly trainable.
• Opportunity to save lives every day.
• Benefits package: Medical, Dental, and Vision Insurance.
• Paid Time Off (PTO).
• Variety of 401(k) options including a match program with no vesture period.
• Annual Continuing Education Allowance (in related field).
• Life Insurance.
• Short‑ and Long‑Term Disability.
• Paid maternity/paternity leave.
• Mental Health day.
• Calm subscription for all employees.