Care Manager (Bloomington, IN / Field-based)
FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.
About the role
This is a field-based role with required travel throughout the greater Bloomington, IN area. The Care Manager will be a vital part of our operations in Indiana, performing orientations, assessing new patients, and training caregivers to ensure they provide the best service possible.
Responsibilities
- Evaluate the home care needs of the client
- Assess the environment and fitness of the caregiver to provide care
- Conduct home orientations, including signing of paperwork and initial assessments
- Perform periodic supervisory visits/check-ins for on-care cases
- Train caregivers and patients as required per case
- Interact with the care manager for the patient as needed
- Engage in interdisciplinary meetings with care managers, caregivers, and patients
- Collaborate in care and communicate impressions of cases to appropriate staff
- Critically assess procedures and implement improvements for evaluation of cases, feedback, and training
- Wear multiple hats as operations develop
- Travel within the state of Indiana (reimbursement for mileage and expenses)
Requirements
- 2+ years of experience working with frail or elderly disabled adults and caregivers
- Previous field experience in a medical or case management environment (preferred)
- Experience with data input, case review, and case note entry; Salesforce experience is a plus
- Hands-on experience in home care (preferred)
- Working knowledge of ADL/IADL assessments
- Valid driver’s license with an insured vehicle for travel within the state
- Excellent verbal and written communication, organizational, and time management skills
- Strong critical thinking and problem-solving skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Excellent training skills
- Team-player mentality
Benefits
- Competitive compensation
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities to grow your career
Pay
Base pay for this role ranges between $25.00 and $28.00 an hour at the commencement of your first year of employment. Compensation decisions depend on factors such as skill set, years of relevant experience, education, location, and licensure/certifications.