Care Manager

About the role

TheKey is a company dedicated to helping clients achieve successful long-term aging at home. We provide comprehensive, concierge-based care and advocate for clients and their families, ensuring dignity, safety, and independence.

Responsibilities

• Develop comprehensive care plans and implement care plans
• Track, assess, and document observations regarding client condition, changes in preferences, medical orders, family requests, and other information pertinent to the care plan
• Monitor, evaluate, and report on client status, actions/interventions, and outcomes
• Work with formal and informal social support systems and families to ensure client needs are met
• Provide guidance, resources, and information to enable families and clients to make informed medical decisions
• Manage electronic health records for clients including billing
• Cookordinate resources for client care
• Create and maintain referral resources, identify, coordinate, manage, and advocate for clients

Requirements

• 5 years’ experience in community, hospital, hospice, or home health case management
• Bachelor’s or master’s degree in Healthcare Related Field, preferred
• Certified Care Manager (CMC) or Certified Case Manager (CCM)
• Demonstrated knowledge of aging, dementia, and/or disabilities
• Experience working with complicated family systems and dynamics

Qualifications

• Excellent customer service and problem-solving skills
• Excellent verbal and writing skills
• Detail-oriented with the ability to keep up with fast-paced processes

Skills

• Computer Skills: MS Office, Electronic Health Records, and Internet

Benefits

• Medical/Dental/Vision Insurance
• TouchCare Virtual Care
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance

Pay

Compensation is commensurate with experience.

Schedule

Part-time schedule is available.

Equal Opportunity Employer

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.