Care Manager
The Center for Alternative Sentencing and Employment Services (CASES) · New York, NY · 1 mo ago
Healthcare$50k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Job Summary, Shift Hours, Salary, Location, Workplace Flexibility, What You Will Be Doing (Responsibilities), What We Are Looking For (Requirements/Qualifications/Skills), Employee Benefits (Benefits). Also Pay and Schedule sections: we have Salary and Shift Hours. So we need sections: About the role (maybe Job Summary), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections that have real specific content. The posting includes Job Summary (About the role). Shift Hours (Schedule). Salary (Pay). Location maybe not a heading; we can embed in a paragraph. Workplace Flexibility maybe part of Schedule or About? Could be part of Schedule? But we have Schedule section already; we could include flexibility details there. Benefits present. Responsibilities present. Requirements/Qualifications/Skills: The posting has "What We Are Looking For" which includes education/experience requirements, plus skills like communication, computer proficiency, bilingual preferred. We could split into Requirements (education/experience), Qualifications (maybe same), Skills (communication, computer, bilingual). But we need to avoid thin sections. Could combine Requirements and Qualifications into one? But rules say use headings for those specific labels if content exists. We have content for Requirements (education/experience). We have content for Skills (communication, written skills, computer proficiency, bilingual). Qualifications maybe overlapping; we could treat "What We Are Looking For" as Requirements and Qualifications combined? But we need to follow instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include those headings only if we have real specific content. We have content for About the role (Job Summary). Responsibilities (What You Will Be Doing). Requirements (education/experience). Qualifications maybe same as Requirements? Could we treat Qualifications as the same list? Might be redundant but allowed if we have content. However we should avoid thin sections; but we have enough content for each. Skills: we have communication, written skills, computer proficiency, bilingual. Benefits: we have list. Pay: salary. Schedule: shift hours + workplace flexibility.
We must not repeat job title as heading. Do not put Job ID/requisition numbers as headings. Remove boilerplate: EEO, scam warning, etc. Also remove duplicated lines like "Monday - Friday, 9am to 5pm 35 hours per week excluding breaks" appears at end; we already have shift hours; we can incorporate but not duplicate.
We need to preserve all substantive information. So include location address, workplace flexibility details, etc.
Let's extract content:
Job Summary: "CASES is seeking a Care Manager that will provide person-centered care management services to empower individuals to take control of their health and well-being. You will develop and implement individualized care plans, leveraging motivational interviewing techniques and care coordination to support members in accessing necessary services. With a focus on cultural sensitivity, trauma-informed care, and recovery-oriented practices, you will provide guidance and support to members and their families. By joining CASES, you will make a meaningful difference in the lives of others and contribute to a culture of care that is inclusive and empowering."
Shift Hours: "This position is full-time Monday - Friday from 9:00 AM - 5:00 PM." Also later: "Monday - Friday, 9am to 5pm 35 hours per week excluding breaks" (but that's duplicate; we can note 35 hours per week excluding breaks maybe as extra detail). We'll include both maybe combine: full-time Monday-Friday 9am-5pm, 35 hours per week excluding breaks.
Salary: "$50,000 per year."
Location Address: "2090 Adam Clayton Powell Jr Boulevard, New York, NY 10027. Our office is easily accessible by public transportation."
Workplace Flexibility: "Flexible - Staff have flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work. At least 80% fieldwork required."
What You Will Be Doing (Responsibilities): list items:
- Complete all documentation - e.g., assessments, plans of care, encounters - within required time frames in the web-based health home portal.
- Provide core care management services (Comprehensive Care Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Enrollee & Family Support, Referral to Community & Social Supports, Use of Health Information Technology (HIT) to Link Services).
- Provide care management services using motivational interviewing techniques to support consumers to address their problems by utilizing their strengths and abilities.
- Assuring that member has access to engages in and retain needed services as defined in the member’s Care Plan; Services may include but not limited to: Acute, Primary, and Preventative Medical Care, Home Health Care, Chemical Dependency Services, Behavioral Health Services, Community social support, housing, state & federal entitlements.
- Meet required levels of case management contacts, a minimum of 4 per month per member, 2 of the 4 contacts being face to face with member in person.
- Assist members by escorting them to appointments, e.g., medical, behavioral health, entitlements.
- Involve family and significant others in the consumer’s care planning.
- Respond to crisis situations as needed.
- Use available databases and their reporting functions to conduct job duties, such as GSI Health Coordinator, ePACES/eMedNY, Health Commerce System Medicaid Analytics Performance Portal.
- Keep abreast of current city, state, and federal regulations, laws, and initiatives pertaining to health home care management and Medicaid redesign; attend relevant training.
- Provide all services in a culturally sensitive, trauma-informed, and recovery-oriented manner.
- Other duties as defined by the team leader or CASES executive staff.
What We Are Looking For (Requirements/Qualifications/Skills):
Education/Experience options:
- High School Diploma and CASAC certified; or
- Bachelor's degree with 4 years of social services experience; or
- Bachelor’s degree and a NYS teacher’s certificate; or
- Bachelor’s degree and NYS licensure as a Registered Nurse; or
- Master's degree with 2 years of social services experience
- 2 years' experience in providing direct services
- Strong knowledge of wellness, recovery, and self-help.
- Effective communication and written skills are essential.
- Proficiency with computer and databases.
- Preferred but not required: Bilingual skills in Spanish highly preferred.
We could separate:
Requirements: education/experience options + 2 years direct services + strong knowledge of wellness, recovery, self-help.
Qualifications: maybe same? But we could treat Qualifications as the education/experience options; Skills as communication, written, computer, databases, bilingual.
But to avoid duplication, we can assign:
Requirements: education/experience options + 2 years direct services + strong knowledge of wellness, recovery, self-help.
Skills: Effective communication and written skills essential; Proficiency with computer and databases; Bilingual Spanish preferred.
Qualifications: maybe we could omit if thin; but we have content for qualifications? Could treat the education/experience as Qualifications. But we already used Requirements for that. Let's think: The heading list includes Requirements, Qualifications, Skills. We could map:
- Requirements: education/experience options + 2 years direct services + strong knowledge of wellness, recovery, self-help.
- Qualifications: maybe same as Requirements? Might be redundant but we could still include if we have content; but we risk thin section. Better to combine Requirements and Qualifications into one? But instructions say use those headings if content exists. We could treat Qualifications as the same list but maybe we can split: Requirements = education/experience options; Qualifications = 2 years direct services + strong knowledge of wellness, recovery, self-help. Skills = communication, written, computer, databases, bilingual.
That seems reasonable.
Now Benefits: list:
- Medical
- Dental
- Vision
- Vacation and Paid Time Off – starting at 25 days-off annually
- 12 Paid Holidays per year
- Retirement 403b
- Competitive matching up to 6%
- Employee Referral Program
- Visit www.cases.org/careers/ to learn more about benefits offered by the CASES
We should keep the sentence about visiting website as part of benefits paragraph.
Pay: salary.
Schedule: shift hours + workplace flexibility.
Now we need to output HTML fragment only, no markdown fences.
We'll produce:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include those headings only if we have real specific content. We have content for About the role (Job Summary). Responsibilities (What You Will Be Doing). Requirements (education/experience). Qualifications maybe same as Requirements? Could we treat Qualifications as the same list? Might be redundant but allowed if we have content. However we should avoid thin sections; but we have enough content for each. Skills: we have communication, written skills, computer proficiency, bilingual. Benefits: we have list. Pay: salary. Schedule: shift hours + workplace flexibility.
We must not repeat job title as heading. Do not put Job ID/requisition numbers as headings. Remove boilerplate: EEO, scam warning, etc. Also remove duplicated lines like "Monday - Friday, 9am to 5pm 35 hours per week excluding breaks" appears at end; we already have shift hours; we can incorporate but not duplicate.
We need to preserve all substantive information. So include location address, workplace flexibility details, etc.
Let's extract content:
Job Summary: "CASES is seeking a Care Manager that will provide person-centered care management services to empower individuals to take control of their health and well-being. You will develop and implement individualized care plans, leveraging motivational interviewing techniques and care coordination to support members in accessing necessary services. With a focus on cultural sensitivity, trauma-informed care, and recovery-oriented practices, you will provide guidance and support to members and their families. By joining CASES, you will make a meaningful difference in the lives of others and contribute to a culture of care that is inclusive and empowering."
Shift Hours: "This position is full-time Monday - Friday from 9:00 AM - 5:00 PM." Also later: "Monday - Friday, 9am to 5pm 35 hours per week excluding breaks" (but that's duplicate; we can note 35 hours per week excluding breaks maybe as extra detail). We'll include both maybe combine: full-time Monday-Friday 9am-5pm, 35 hours per week excluding breaks.
Salary: "$50,000 per year."
Location Address: "2090 Adam Clayton Powell Jr Boulevard, New York, NY 10027. Our office is easily accessible by public transportation."
Workplace Flexibility: "Flexible - Staff have flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work. At least 80% fieldwork required."
What You Will Be Doing (Responsibilities): list items:
- Complete all documentation - e.g., assessments, plans of care, encounters - within required time frames in the web-based health home portal.
- Provide core care management services (Comprehensive Care Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Enrollee & Family Support, Referral to Community & Social Supports, Use of Health Information Technology (HIT) to Link Services).
- Provide care management services using motivational interviewing techniques to support consumers to address their problems by utilizing their strengths and abilities.
- Assuring that member has access to engages in and retain needed services as defined in the member’s Care Plan; Services may include but not limited to: Acute, Primary, and Preventative Medical Care, Home Health Care, Chemical Dependency Services, Behavioral Health Services, Community social support, housing, state & federal entitlements.
- Meet required levels of case management contacts, a minimum of 4 per month per member, 2 of the 4 contacts being face to face with member in person.
- Assist members by escorting them to appointments, e.g., medical, behavioral health, entitlements.
- Involve family and significant others in the consumer’s care planning.
- Respond to crisis situations as needed.
- Use available databases and their reporting functions to conduct job duties, such as GSI Health Coordinator, ePACES/eMedNY, Health Commerce System Medicaid Analytics Performance Portal.
- Keep abreast of current city, state, and federal regulations, laws, and initiatives pertaining to health home care management and Medicaid redesign; attend relevant training.
- Provide all services in a culturally sensitive, trauma-informed, and recovery-oriented manner.
- Other duties as defined by the team leader or CASES executive staff.
What We Are Looking For (Requirements/Qualifications/Skills):
Education/Experience options:
- High School Diploma and CASAC certified; or
- Bachelor's degree with 4 years of social services experience; or
- Bachelor’s degree and a NYS teacher’s certificate; or
- Bachelor’s degree and NYS licensure as a Registered Nurse; or
- Master's degree with 2 years of social services experience
- 2 years' experience in providing direct services
- Strong knowledge of wellness, recovery, and self-help.
- Effective communication and written skills are essential.
- Proficiency with computer and databases.
- Preferred but not required: Bilingual skills in Spanish highly preferred.
We could separate:
Requirements: education/experience options + 2 years direct services + strong knowledge of wellness, recovery, self-help.
Qualifications: maybe same? But we could treat Qualifications as the education/experience options; Skills as communication, written, computer, databases, bilingual.
But to avoid duplication, we can assign:
Requirements: education/experience options + 2 years direct services + strong knowledge of wellness, recovery, self-help.
Skills: Effective communication and written skills essential; Proficiency with computer and databases; Bilingual Spanish preferred.
Qualifications: maybe we could omit if thin; but we have content for qualifications? Could treat the education/experience as Qualifications. But we already used Requirements for that. Let's think: The heading list includes Requirements, Qualifications, Skills. We could map:
- Requirements: education/experience options + 2 years direct services + strong knowledge of wellness, recovery, self-help.
- Qualifications: maybe same as Requirements? Might be redundant but we could still include if we have content; but we risk thin section. Better to combine Requirements and Qualifications into one? But instructions say use those headings if content exists. We could treat Qualifications as the same list but maybe we can split: Requirements = education/experience options; Qualifications = 2 years direct services + strong knowledge of wellness, recovery, self-help. Skills = communication, written, computer, databases, bilingual.
That seems reasonable.
Now Benefits: list:
- Medical
- Dental
- Vision
- Vacation and Paid Time Off – starting at 25 days-off annually
- 12 Paid Holidays per year
- Retirement 403b
- Competitive matching up to 6%
- Employee Referral Program
- Visit www.cases.org/careers/ to learn more about benefits offered by the CASES
We should keep the sentence about visiting website as part of benefits paragraph.
Pay: salary.
Schedule: shift hours + workplace flexibility.
Now we need to output HTML fragment only, no markdown fences.
We'll produce:
About the role
Job summary text.
Responsibilities
- ... ...
Requirements
- High School Diploma and CASAC certified
- Bachelor's degree with 4 years of social services experience
- Bachelor’s degree and a NYS teacher’s certificate
- Bachelor’s degree and NYS licensure as a Registered Nurse
- Master's degree with 2 years of social services experience
Qualifications
- 2 years' experience in providing direct services
- Strong knowledge of wellness, recovery, and self-help
Skills
- Effective communication and written skills are essential
- Proficiency with computer and databases
- Bilingual skills in Spanish highly preferred
Benefits
- Medical
- Dental
- Vision
- Vacation and Paid Time Off – starting at 25 days-off annually
- 12 Paid Holidays per year
- Retirement 403b
- Competitive matching up to 6%
- Employee Referral Program
- Visit www.cases.org/careers/ to learn more about benefits offered by CASES
Pay
The salary for this role is $50,000 per year.
Schedule
This position is full-time Monday - Friday from 9:00 AM - 5:00 PM (35 hours per week excluding breaks). Staff have flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work, with at least 80% fieldwork required.
We also need to include location maybe in a paragraph under About the role or separate? Could add aLocation: 2090 Adam Clayton Powell Jr Boulevard, New York, NY 10027. Office accessible by public transportation.
maybe under About the role after summary. We must not repeat job title. No extra boilerplate. Check for any duplicated lines: we removed EEO etc. Now ensure we preserve all substantive information: we included location, workplace flexibility, etc. Check that we didn't miss any responsibility bullet: we included all. Check that we didn't miss any requirement: we included 2 years direct services and strong knowledge under Qualifications. Check that we didn't miss any skill: communication, written, computer, databases, bilingual Spanish. Check that we didn't miss any benefit: we included all. Check that we didn't miss any pay: salary. Check schedule: we included shift hours and flexibility. Now output HTML. Make sure to use proper escaping for any special characters like & etc. In text we have "e.g.", that's fine. Also we have "&" in "Health Information Technology (HIT)". That's okay as is. In HTML, "&" should be escaped as & but it's inside text; but we can leave as is? Usually we should escape. But the instruction didn't mention escaping; but to be safe we can replace & with &.