Care Manager

About the role

When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals.

Person Centered Services Care Coordination Organization is looking for a passionate Social Work Professional to work within a health home model serving people with intellectual and developmental disabilities. The Care Coordinator (also known as a Care Manager) has overall responsibility for coordinating and advocating for all aspects of the individual’s care including, but not limited to, health and behavioral healthcare, community supports, and other services required to meet the needs of the individual. Care Coordinators and Social Workers use a person‑centered, holistic approach, where each person being served has their health care and other service providers collaborate to ensure their wants and needs are met. We’re in the business of helping people and always using a strengths‑based approach. Social workers, care managers, and case managers are encouraged to apply. If you have worked as a Direct Support Professional this may be the right fit for you. Similar career paths include Care Manager, Social Worker, and Direct Support Professional.

Responsibilities

• Develops a comprehensive, person‑centered Life Plan with the individual and their circle of support, as well as their entire service provider team.
• Effectively manages a tiered caseload, while tailoring services to individual needs. Similar responsibilities as a Care Manager.
• Completes enrollment and eligibility documentation.
• Meets with individuals in their homes, physician/provider offices, and other public places to conduct assessments and provide services.
• Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company’s commitment to diversity, equity, and inclusion.

Requirements

• Bachelor's degree with 2 years of relevant experience OR a Licensed Registered Nurse with 2 years relevant experience OR Master's degree with 1 year of relevant experience.
• Minimum of a Bachelor's degree is required by OPWDD in NYS.
• Relevant experience consists of providing direct care or support, coordination, and/or advocacy for anyone. Examples: Direct Support Professional, Teacher, Paraprofessional, Counselor, Social Worker, Care Manager, etc.
• Valid driver's license.

Benefits

• 20 days of paid time off (PTO) in your first year, increasing to 25 days in your second year.
• 13 paid holidays.
• Comprehensive health insurance plans (Medical, Dental & Vision).
• 401(k) with company match of 50% of the first 6% up to a maximum of 3%.
• Company‑paid benefits: basic life insurance, long‑term disability, and a Lifestyle Spending Account with up to $500 for wellness‑eligible expenses.
• Employee Discount and Wellness Programs — currently providing 3 paid hours per week for exercise, volunteering, or personal wellness.
• Professional development opportunities including mentorship program options and ongoing coaching.

All new team members participate in New Employee Orientation (NEO) offered Monday–Friday both onsite and online. Day one includes in‑person training at our West Seneca, NY office, where new team members are introduced to our culture, values, and the foundations of Care Coordination.

Schedule

Care Coordinators are required to attend three onsite days per week during the first 90 days to support onboarding and integration. After successfully completing this period, team members may transition to a hybrid schedule for added flexibility. Supervisors may extend the on‑site requirement if needed.

• Full‑time and part‑time positions available.
• Monday–Friday, 8‑hour shifts.
• No nights.
• Hybrid work arrangement.