Care Manager

As a Care Design New York Care Manager you will help people with intellectual and/or developmental disabilities identify and achieve their long‑term and short‑term goals by developing, implementing, and monitoring person‑centered Life Plans. The role is performed in a hybrid environment that includes required in‑home visits with members and families, periodic trainings and meetings in the office, and work from home. Bilingual candidates are welcomed and may receive additional compensation for fluency in languages such as Spanish, Korean, Mandarin, Cantonese, Russian, Hindi, Bengali, Urdu, Yiddish, Hebrew, and ASL.

Responsibilities

• Advocate for and with members to ensure informed decision‑making, informed consent, and appropriate guardianship.
• Schedule, lead, and actively collaborate with members and their interdisciplinary team to conduct meetings and assessments that develop a comprehensive, person‑centered Life Plan reflecting the person’s needs and desired life goals.
• Implement, update, and monitor Life Plans and facilitate individualized Life Plan reviews and approval processes.
• Ensure integration of all needed and preferred supports and services (medical, behavioral, social, habilitation, dental, psychosocial, community‑based, and facility‑based long‑term supports).
• Maintain ongoing contact with the critical people in a member’s life.
• Ensure timely submission of all documentation (Life Plan, progress notes, etc.).
• Assist members with maintaining benefits such as Social Security, Supplemental Security Income, Medicaid, Medicare, and Food Stamps.
• Help members resolve living‑related problems such as housing, utilities, the judicial system, and general safety.
• Report abuse or neglect immediately when observed or reported.

Qualifications

• Bachelor’s degree with 2 + years of relevant experience, or ORA‑licensed Registered Nurse with 2 + years of relevant experience, or ORA Master’s degree with 1 + year of relevant experience.
• Strong verbal and written communication skills, along with strong interpersonal and organizational abilities.
• Excellent organizational, interpersonal, and communication skills.
• Valid driver’s license, reliable transportation, and appropriate insurance when supporting members outside of New York City.
• Fluency in additional languages (e.g., Spanish, Korean, Mandarin, Cantonese, Russian, Hindi, Bengali, Urdu, Yiddish, Hebrew, ASL) is welcomed and may be compensated.

Benefits

• Health, vision, and dental insurance.
• Paid time off.
• $3,000 tuition reimbursement per calendar year.
• Up to $250 for professional development courses.
• Eligibility for Public Service Loan Forgiveness (PSLF) program.

Pay

$29.25 / hour – $30.49 / hour