Care Manager

As a Care Manager at Care Design New York, you will help people with intellectual and/or developmental disabilities identify and realize their long-term and short-term goals by developing, implementing, and monitoring their person-centered Life Plans. These plans help our members live their best life—so we’ll count on your best relational and organizational skills. Our Care Managers may come from different walks of life, but all receive the best training in the profession. You will plug your passion for service into our model of care to deliver the highest standard of service to our members.

This dynamic position is performed in a hybrid environment that includes required visits with members you support and their families in their home, attending periodic trainings and meetings in the office, and working from home. If you support our members outside of New York City, you will need a driver’s license, reliable transportation, and appropriate insurance. We welcome bilingual candidates and may provide additional compensation for fluency in English and languages such as Spanish, Korean, Mandarin, Cantonese, Russian, Hindi, Bengali, Urdu, Yiddish, Hebrew, and ASL.

Responsibilities

• Advocate for and with our members to ensure informed decision-making, informed consent, and appropriate guardianship.
• Schedule, lead, and actively collaborate with members and their interdisciplinary team to conduct meetings and assessments, ensuring the development of a comprehensive, person-centered Life Plan that reflects the person’s needs and desired life goals.
• Implement, update, and monitor Life Plans and facilitate individualized Life Plan reviews and approval processes.
• Ensure integration of all needed and preferred supports and services (e.g., medical, behavioral, social, habilitation, dental, psychosocial, community-based, and facility-based long-term supports and services).
• Maintain ongoing contact with the critical people in a member’s life.
• Ensure timely submission of all documentation (Life Plan, progress notes, etc.).
• Assist members with maintaining benefits such as Social Security, Supplemental Security Income, Medicaid and Medicare coverage, and Food Stamps.
• Assist members in resolving problems in living, such as housing, utilities, the judicial system, and general safety.
• Report abuse or neglect immediately when observed or reported.

Requirements

• Bachelor’s degree with 2+ years of relevant experience, or
• License as a Registered Nurse with 2+ years of relevant experience (which can include any employment experience and is not limited to case management/service coordination duties), or
• Master’s degree with 1+ year of relevant experience.
• Strong communication skills, including verbal and written, along with strong interpersonal and organizational skills.

Benefits

• Health, vision, and dental insurance
• Paid time off
• $3,000 tuition reimbursement per calendar year
• Up to $250 for professional development courses
• Qualifying employer under the Public Service Loan Forgiveness (PSLF) program

Pay

$30.00–$31.24 per hour