Care Manager

Job Summary

The I/DD Care Manager-1915i is responsible for providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include a secondary mental health or substance abuse, and/or complex medical/physical health need. This position requires a dynamic, proactive approach to assessment, monitoring and complex coordination of care, to ensure quality support and consistent adherence to various waiver, Medicaid, and State Funded requirements.

Job Responsibilities

• Utilizes person centered planning methods/strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual.
• Provides education and support to members in learning about and exercising rights and responsibilities.
• Schedules and completes Care Plan or Individual Support Plan.
• Consistently completes Discovery activities (information gathering and assessment) as a component of the planning process.
• Affords assistance in choosing service providers, ensuring objectivity in the process.
• Affords assistance to the member supported to direct the planning process/plan development, to the extent desired by the member.
• Affords updates to the member’s Individual Support Plan/Care Plan to include 1915i services and supports.
• Adheres and follows step-actions, or workflows provided to complete 1915i assessments.
• Ensures annual plans and initial plans occur based on caseloads or updated if member’s circumstances changes.
• Ensures member’s needs and desired life goals as well as the physical, behavioral health, and social determinant needs, service delivery and health safety needs are captured in the Initial and/or annual individual support plan/Care Plan.
• Collaborates with integrated care team members, including but not limited to Specialty Care team and Neighborhood Connections Department to provide integrated care.
• Ensures plans are error free, and represents the members based on their support needs.
• Ensures timely documentation occurs within software platform based on documentation requirements.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

About the Company

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Company Culture

We are committed to excellence and reflect this in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Contact Information

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.