Care Manager

Care Manager Responsibilities

• Completion of biopsychosocial for each member
• Bi-monthly home visits with each of the members
• Maintain member records, charts, and other pertinent information
• Participate in case conferencing
• Provide direct member care as needed
• Cookordinate care with other treatment providers
• Evaluation of direct participant care performed by the Direct Care Aide
• Develop, along with the nurse, the member plan of care to be carried out by the Direct Care Aide (DCA)
• Collect and document members current health providers and make additional referrals as necessary
• Work as part of a multidisciplinary team alongside DCA, Nurse, and Program Coordinator along with other treatment providers the members may see
• Respond to telephone inquiries relating to members requests and/or referrals for additional services
• Follow ups on doctor's appointments, medical releases, and medical equipment

Essential Skills

• Skilled in assessing, planning, implementing, documenting, coordinating, and managing member care in keeping with facility standards
• Knowledgeable in communicating and collaborating with members, family members, physicians and other health care professionals in achieving the best quality of care for the members
• Thorough understanding of assessing members to recognize suitable community interventions
• Ability to handle emergency situations in an opportune and safe manner
• Demonstrate leadership skills to efficiently supervise skills of the Direct Care Aide
• Proficient in entering, accessing, and retrieving patient data, and creating customized reports
• Listening/attending skills: clarifying, paraphrasing, summarizing, reframing, non-verbal attending
• Research, including practice evaluation
• Polic practice
• Effective use of supervision and consultation

Physical & Mental Demands

• Good physical and mental health
• Ability to travel to members' homes within our service area
• Mental fortitude and stability to handle stress
• Proof of negative TB screen