Care Manager

About the role

Join a team dedicated to making a difference in the lives of individuals transitioning from institutional settings into the community. Our Culture Playbook guides us in how we interact, ensuring clear expectations, support, and accountability.

Responsibilities

• Provide intensive case management services to individuals with complex needs.
• Ensure clients have access to mental health, medical, and community resources that support community integration.
• Cookordinate care plans and adjust them according to the evolving needs and goals of each participant.
• Facilitate smooth transitions by collaborating closely with hospital discharge teams, clinical staff, and community service providers.
• Conduct field-based outreach and follow-up, ensuring continuity and consistency of care.
• Support and empower clients to navigate systems independently and advocate for their needs.

Qualifications and Attributes

• Strong organizational and time management skills.
• Effective problem-solving and critical thinking abilities.
• Capacity to manage and prioritize complex caseloads.
• Demonstrated ability to work across systems (healthcare, housing, disability services).
• Empathetic, client-centered approach with strong interpersonal communication skills.
• Spanish language proficiency is a plus.

Qualifications

• Bachelor’s degree in social work, psychology, or a related field is required.
• Minimum of one year of experience in a care management or case management setting.
• Experience working with individuals with mental health needs and/or intellectual and developmental disabilities (I/DD) strongly preferred.

Physical Characteristics

• Must be capable to access all rooms in a 2-story home.
• Able to work in an open space floor plan.
• Must be capable to move throughout the work day.
• Occasional lifting of >_25+ pounds.