Care Management Specialist - Galv. Campus Social Work (Monday - Friday 8am - 5pm)
The University of Texas Medical Branch · Galveston, TX · Yesterday
HealthcareFull-time
About the role
The Care Management Specialist oversees and coordinates the patient's post-discharge experience. They are skilled in providing excellent customer service and consulting with patients by coordinating patient services and other medical-related services offered by a healthcare team.
Responsibilities
- Obtains authorizations for inpatient services
- Performs telephone triage and referral
- Facilitate the approvals for UTMB inpatient services
Requirements
- High School or equivalent
- Three (3) years of customer service or related experience in a healthcare or clinical setting
Qualifications
Preferred: Associate Degree or equivalent combination of education and training/experience
Skills
Excellent customer service skills