Care Management Specialist Float

Care Management Specialist – Float at Sheltering Arms Institute, a non‑profit, state‑of‑the‑science physical rehabilitation hospital and network of outpatient centers created through a joint venture between Sheltering Arms and VCU Health. The Institute delivers an innovative, transdisciplinary model of rehabilitative care grounded in advanced technology, research, and evidence‑based treatment, and is ranked among the nation’s best rehabilitation hospitals.

About the role

The Care Management Specialist (Float) provides both weekday and weekend coverage, supporting discharge planning across multiple rehabilitation teams to ensure safe and timely transitions of care. This role assists with fluctuating patient caseloads, covers planned vacations and unplanned absences, and supports weekend operations, contributing to the Institute’s mission, vision, and values.

Responsibilities

• Provide weekday and weekend coverage for the Care Management Team.
• Support discharge planning across different rehabilitation teams throughout the hospital.
• Conduct patient assessments to identify support opportunities and interventions.
• Educate patients and their family members about care plans and treatment compliance.
• Facilitate compliance with treatment protocols.
• Coordinate discharge planning activities and ensure timely transitions of care.
• Assist with fluctuating patient caseloads and provide coverage during planned vacations and unplanned absences.
• Support weekend operations and maintain continuity of care.
• Collaborate with patients, families, the rehab team, third‑party payers, and external agencies to develop coordinated rehabilitation programs.
• Serve as a resource to team members regarding prudent utilization practices and payer requirements.

Qualifications

• Previous experience in a healthcare setting providing clinical social work and/or case management services (required).
• Acute care or inpatient rehab experience (preferred).
• Experience in an academic healthcare setting and/or with specialty patient populations such as traumatic brain injury, spinal cord injury, and stroke (preferred).
• Associate’s, Baccalaureate, or Master’s degree in Nursing from an accredited School of Nursing, or in Social Work, or equivalent (required).
• Registered Nurse license in Virginia (required if a licensed registered nurse).
• Licensed Clinical Social Worker credential (preferred).
• Certified Case Manager certification (preferred).

Pay

$40.00 – $52.00 per hour, reflecting a commitment to pay equity and market‑competitive compensation. Final compensation depends on experience, skills, and internal equity.