Care Management Social Worker - Internal Medicine

About the role

This position may be filled as a Level I, II, or III, depending on specific education, experience, and license requirements. The SHIFT is Days.

Responsibilities

• Assesses assigned patients’ unique conditions by combining data from medical diagnoses, chart reviews, personal interviews, and care teams.
• Performs psychosocial assessments and relate findings to necessary clinical staff.
• Provides or supervises plan of care interventions to include resource and referral help, crisis intervention, prevention, education, patient advocacy, bereavement, therapy (LMSW under supervision) and support as appropriate.
• PARTNERS WITH THE HEALTHCARE TEAM AND INVOLVES THE PATIENT AND FAMILY IN THE DEVELOPMENT AND IMPLEMENTATION OF PLANS.
• Provides patients and family education regarding diseases, treatments, social or financial situations, emotional stress and/or other problems.
• MONITORS CARE TO EVALUATE PROGRESS TOWARDS GOALS AND INSTITUTES APPROPRIATE INTERVENTIONS AS NEEDED.
• Conducts high risk screening, provides crisis counseling (LMSW under supervision), and provides education and resources to patients and families regarding abuse or neglect, physical abuse, and documents these sessions.
• ACTS AS A LIASON BETWEEN PATIENTS/FAMILIES AND THE CLINICAL STAFF AND OTHER AGENCIES.
• ADVOCATES FOR PATIENT CONCERNS AND ESCALATES ETHICAL DILEMMAS THROUGH THE APPROPRIATE CHANNELS.
• Maintains an open, approachable manner treating others fairly and respectfully preserving self-confidence and dignity as well as show regard for their opinion.
• Completes applicable reports based on mandated reporting requirements.
• LMSW or LCSW with 1 year experience can PRECEPTS newly hired SW Level I or BSW and MSW students.

Qualifications

• Education Requirements: Master of Social Work from an accredited institution required.
• Experience Requirements: 0-3 years of work experience, health care experience preferred.
• License/Certification/Registration Requirements: Current Licensed Master Social Worker (LMSW) or under supervision for Licensed Clinical Social Work (LCSW) or LCSW from the Oklahoma State Board of Licensed Social Workers. Current Basic Life Support certification from the American Heart Association required.

Skills

• Analytical skills sufficiently strong to interpret situations and determine the appropriate course of action.
• Ability to explain information in a way that patients, families, and staff can understand.
• Good interpersonal skills.
• Basic knowledge of healthcare regulations, including CMS guideline.
• Serve as liaison between patients, families, and healthcare providers.
• Strong communication, interpersonal, and leadership skills.
• Detailed- oriented with excellent organizational skills.
• Commitment to learn and foster a culture of continuous learning, quality improvement, and patient-centered care.
• Knowledge of assessment, critical thinking, and problem-solving skills.
• Ability to assess, diagnose and treat mental health conditions through providing counseling services (LMSW under supervision or LCSW).
• Completion of clinical supervision requirements.
• Strong ethical standards and professional integrity; knowledge of Code of Ethics.
• Knowledge of the principles and practices of casework.

Benefits

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.