Care Management RN

About the role

The Manager RN Case Management oversees daily operations and staff within the Case Management Department, including care coordination, discharge planning, utilization management, social work services and pre-admission case management. They serve as a liaison among patients, families, healthcare team, community agencies, and managed care entities.

Responsibilities

• Overseeing daily operations and staff within the Case Management Department, including care coordination, discharge planning, utilization management, social work services and pre-admission case management.
• Serving as a liaison among patients, families, healthcare team, community agencies, and managed care entities.
• Establishing and monitoring clinical standards to ensure quality patient care and organizational financial integrity.

Qualifications

• Master's degree in a healthcare-related field.
• Valid RN license.
• At least 6 years of case management experience.
• At least 2 years of supervisory experience.
• Experience in complex client care, problem‑solving, conflict resolution, and adult education (essential).
• Preferred: Certified Case Manager (CCM or ACM) and hospital‑based management experience.

Skills

• Strong leadership.
• Organizational skills.
• Focus on patient‑centered care within a multidisciplinary environment.