Care Management Representative(RN) - SHMG

About the role

Saratoga Hospital is part of the Albany Med Health System, committed to high-quality, compassionate care and community health. This role involves providing care coordination services to complex patients and their families.

Responsibilities

• Participates in the referral process by assessing patient/family needs, communicating needs to multidisciplinary team, and reporting recommendations back to referral source.
• Advocates for patient/family within the health care system and community.
• Assesses patients for the need for medical care coordination - consulting physician as necessary.
• Utilizes case management process by establishing and implementing a plan to proactively facilitate achievement of outcomes through communication with patient/family and health care team to coordinate care.
• Focuses coordination of care on maximizing a patient/family's available resources (both financial and social/emotional).
• Communicates with the Clinical Team on a regular basis as to the status of patients under case management.

Requirements

• Associate’s degree in nursing, BSN preferred.
• Experience in case management is strongly desired.
• Requires a working knowledge of families within community systems and application to case management process.
• Certification as a Case Manager desired.

Qualifications

Strong interpersonal skills, excellent communication abilities, and a collaborative mindset are essential. Knowledge of community systems and the ability to advocate effectively for patients and families are also required.

Skills

Effective communication, problem-solving, and organizational skills are crucial for success in this role.

Benefits

Comprehensive benefits package including medical, dental, retirement plans, tuition assistance, and wellness programs.

Pay

$35.13 - $56.88/hr based on experience and qualifications.

Schedule

Hours are flexible and can be arranged to accommodate the needs of the patient population and the individual.