Care Management Coordinator
for section headings. No job title heading. No Job ID. Remove boilerplate like EEO, etc. Include sections only if real content.
We have description paragraph: "The Care Management Coordinator supports..." That's about the role. Could be "About the role". Then "Key Responsibilities" list. Then "Minimum Qualifications". Then "Preferred Qualifications". Then "Knowledge, Skills & Abilities". Then "Key Measures of Success". Then "Physical & Mental Requirements". Possibly "Pay" and "Schedule" not present, so omit. Benefits not present. So sections: About the role, Responsibilities, Requirements? Actually they have Minimum Qualifications and Preferred Qualifications separate. Could combine into Requirements? But we can keep separate sections if they have content. The instruction: Prefer a few substantive sections over many thin ones. Could combine Minimum and Preferred into "Qualifications". But they ask to use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They gave examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could have: About the role (description), Responsibilities (key responsibilities), Qualifications (minimum + preferred), Skills (Knowledge, Skills & Abilities), maybe Measures of Success? Not in list but could be under Responsibilities? Might be separate section "Performance Metrics"? Not in allowed headings. Could include as part of Responsibilities? But better to include as its own section maybe "Key Measures of Success" not in list but could be considered under Skills? Probably better to include as its own heading but not in allowed list? The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not exclusive. So we can add other headings if needed. But they said prefer few substantive sections. Could combine Measures of Success into Responsibilities or Qualifications? Might be better as its own section "Key Measures of Success". It's substantive.
Physical & Mental Requirements also substantive; could be its own section.
Thus sections: About the role, Responsibilities, Qualifications (combining min+pref), Skills, Key Measures of Success, Physical & Mental Requirements.
We need to use - for any list of duties/requirements/benefits. For paragraphs use
.
We must preserve all substantive information, not invent.
Let's extract content.
About the role paragraph: The first sentence(s) before "Key Responsibilities": "The Care Management Coordinator supports the growth and effectiveness of Southeast Medical Group’s care management programs by connecting patients, providers, clinic teams, and care management partners. This role combines referral coordination, patient engagement, care transitions, reporting, and process improvement. The Coordinator ensures eligible patients are identified, referred, and connected to the appropriate care management program while helping improve referral workflows and enrollment performance across multiple programs. This position is well suited for an experienced Medical Assistant or LPN interested in expanding into Population Health, care management, and value-based care."
That's the description.
Now Responsibilities: list bullet points under "Key Responsibilities". We'll convert each line starting with a verb.
List items:
- Manage and process care management referrals through centralized queues and inboxes within Veradigm, eClinicalWorks (eCW), and other applicable systems.
- Review referrals for completeness and route eligible patients to the appropriate internal or external care management program.
- Communicate with providers and clinic teams to obtain missing information and facilitate timely referral completion.
- Engage patients when appropriate to explain available care management programs, confirm interest, and support enrollment.
- Support Advanced Primary Care Management (APCM) enrollment activities, including patient education, consent, documentation, and coordination.
- Obtain discharge summaries, hospital records, specialist documentation, and other clinical information needed to support care transitions and ongoing care management.
- Coordinate with providers, clinic staff, Population Health teams, and external partners to support continuity of care.
- Develop and maintain reports related to referral volume, outreach, enrollment, conversion rates, and program performance.
- Analyze referral and enrollment trends to identify barriers and opportunities to increase patient participation.
- Identify and implement improvements to referral, enrollment, documentation, and tracking workflows.
- Support the implementation and growth of new care management programs and initiatives.
- Educate and support clinic teams regarding referral criteria, workflows, and available care management resources.
- Build strong relationships with physicians, APPs, practice leadership, clinical staff, patients, and care management partners.
- As programs expand, support SPCP affiliate practices interested in developing or enhancing care management capabilities.
- Perform other duties as assigned.
Now Minimum Qualifications bullet list? It's paragraph with semicolons. We'll convert to list.
Minimum Qualifications:
- High school diploma or equivalent required; additional clinical education preferred.
- Current nationally recognized Medical Assistant certification or Licensed Practical Nurse (LPN) licensure required.
- Minimum 3 years of clinical healthcare experience, preferably in primary care.
- Experience working directly with patients, providers, and multidisciplinary healthcare teams.
- Experience using electronic health record systems; Veradigm and/or eClinicalWorks experience preferred.
- Strong computer skills and ability to work with patient lists, reports, and clinical data.
- Ability and willingness to travel approximately 50%.
Preferred Qualifications:
- Experience in Population Health, care management, chronic care management, care coordination, transitions of care, or value-based care.
- Experience with patient enrollment, referral management, or clinical program operations.
- Experience reviewing and interpreting operational or clinical reports and performance metrics.
- Experience in a multi-site primary care organization or similar healthcare environment.
- Prior Population Health experience is preferred but not required.
- This role provides a strong growth opportunity for an experienced clinical professional seeking to develop a career in Population Health and care management. (This is more a statement; could be a paragraph.)
We could combine min+pref into Qualifications section with two subheadings? But we need only
headings. Could have Qualifications heading and then two paragraphs: Minimum Qualifications and Preferred Qualifications as
or
. Probably better to keep as two under same heading? But we need to follow rule: Use - for any list of duties/requirements/benefits. So we can have two lists.
Thus under
Qualifications
we can have Minimum Qualifications
then ... then Preferred Qualifications
then ...
Now Knowledge, Skills & Abilities: list bullet points.
List:
- Strong clinical judgment and ability to recognize when concerns require escalation.
- Excellent patient, provider, and team communication skills.
- Ability to explain care management programs clearly and effectively.
- Strong organization, follow-up, documentation, and attention to detail.
- Ability to manage multiple referrals, programs, and priorities simultaneously.
- Ability to work independently and exercise sound judgment with limited supervision.
- Strong analytical and problem-solving skills with the ability to identify trends and improvement opportunities.
- Ability to build effective relationships and provide strong service to providers and clinic teams.
- Ability to adapt to changing priorities in a growing Population Health environment.
- Proficiency with electronic health records, Microsoft Office, and healthcare reporting tools.
Now Key Measures of Success: list bullet points.
List:
- Timely and accurate processing of care management referrals.
- Improved referral-to-enrollment conversion.
- Increased patient participation in appropriate care management programs.
- Reliable referral and enrollment tracking and reporting.
- Improved clinic referral workflows and reduced referral leakage.
- Timely retrieval of records supporting transitions of care.
- Strong relationships with patients, providers, clinics, and care management partners.
- Identification and implementation of measurable process improvements.
Now Physical & Mental Requirements: list bullet points.
List:
- Ability to sit and/or stand for extended periods.
- Ability to operate standard office and computer equipment.
- Ability to travel between clinic and business locations.
- Ability to communicate effectively verbally and in writing.
- Ability to apply sound judgment and logical reasoning to routine and complex situations.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
Now we need to output HTML fragment only, no /. Use for each section heading. Use
for prose paragraphs. Use
- for lists.
We must not include boilerplate like EEO etc. Already omitted.
Check for any duplicated lines: none.
Now produce final HTML.
Let's craft:
About the role
The Care Management Coordinator supports the growth and effectiveness of Southeast Medical Group’s care management programs by connecting patients, providers, clinic teams, and care management partners. This role combines referral coordination, patient engagement, care transitions, reporting, and process improvement. The Coordinator ensures eligible patients are identified, referred, and connected to the appropriate care management program while helping improve referral workflows and enrollment performance across multiple programs. This position is well suited for an experienced Medical Assistant or LPN interested in expanding into Population Health, care management, and value-based care.
Responsibilities
- Manage and process care management referrals through centralized queues and inboxes within Veradigm, eClinicalWorks (eCW), and other applicable systems.
- Review referrals for completeness and route eligible patients to the appropriate internal or external care management program.
- Communicate with providers and clinic teams to obtain missing information and facilitate timely referral completion.
- Engage patients when appropriate to explain available care management programs, confirm interest, and support enrollment.
- Support Advanced Primary Care Management (APCM) enrollment activities, including patient education, consent, documentation, and coordination.
- Obtain discharge summaries, hospital records, specialist documentation, and other clinical information needed to support care transitions and ongoing care management.
- Coordinate with providers, clinic staff, Population Health teams, and external partners to support continuity of care.
- Develop and maintain reports related to referral volume, outreach, enrollment, conversion rates, and program performance.
- Analyze referral and enrollment trends to identify barriers and opportunities to increase patient participation.
- Identify and implement improvements to referral, enrollment, documentation, and tracking workflows.
- Support the implementation and growth of new care management programs and initiatives.
- Educate and support clinic teams regarding referral criteria, workflows, and available care management resources.
- Build strong relationships with physicians, APPs, practice leadership, clinical staff, patients, and care management partners.
- As programs expand, support SPCP affiliate practices interested in developing or enhancing care management capabilities.
- Perform other duties as assigned.
Qualifications
Minimum Qualifications
- High school diploma or equivalent required; additional clinical education preferred.
- Current nationally recognized Medical Assistant certification or Licensed Practical Nurse (LPN) licensure required.
- Minimum 3 years of clinical healthcare experience, preferably in primary care.
- Experience working directly with patients, providers, and multidisciplinary healthcare teams.
- Experience using electronic health record systems; Veradigm and/or eClinicalWorks experience preferred.
- Strong computer skills and ability to work with patient lists, reports, and clinical data.
- Ability and willingness to travel approximately 50%.
Preferred Qualifications
- Experience in Population Health, care management, chronic care management, care coordination, transitions of care, or value-based care.
- Experience with patient enrollment, referral management, or clinical program operations.
- Experience reviewing and interpreting operational or clinical reports and performance metrics.
- Experience in a multi-site primary care organization or similar healthcare environment.
- Prior Population Health experience is preferred but not required.
- This role provides a strong growth opportunity for an experienced clinical professional seeking to develop a career in Population Health and care management.
Skills
- Strong clinical judgment and ability to
- for any list of duties/requirements/benefits. For paragraphs use
. We must preserve all substantive information, not invent. Let's extract content. About the role paragraph: The first sentence(s) before "Key Responsibilities": "The Care Management Coordinator supports the growth and effectiveness of Southeast Medical Group’s care management programs by connecting patients, providers, clinic teams, and care management partners. This role combines referral coordination, patient engagement, care transitions, reporting, and process improvement. The Coordinator ensures eligible patients are identified, referred, and connected to the appropriate care management program while helping improve referral workflows and enrollment performance across multiple programs. This position is well suited for an experienced Medical Assistant or LPN interested in expanding into Population Health, care management, and value-based care." That's the description. Now Responsibilities: list bullet points under "Key Responsibilities". We'll convert each line starting with a verb. List items: - Manage and process care management referrals through centralized queues and inboxes within Veradigm, eClinicalWorks (eCW), and other applicable systems. - Review referrals for completeness and route eligible patients to the appropriate internal or external care management program. - Communicate with providers and clinic teams to obtain missing information and facilitate timely referral completion. - Engage patients when appropriate to explain available care management programs, confirm interest, and support enrollment. - Support Advanced Primary Care Management (APCM) enrollment activities, including patient education, consent, documentation, and coordination. - Obtain discharge summaries, hospital records, specialist documentation, and other clinical information needed to support care transitions and ongoing care management. - Coordinate with providers, clinic staff, Population Health teams, and external partners to support continuity of care. - Develop and maintain reports related to referral volume, outreach, enrollment, conversion rates, and program performance. - Analyze referral and enrollment trends to identify barriers and opportunities to increase patient participation. - Identify and implement improvements to referral, enrollment, documentation, and tracking workflows. - Support the implementation and growth of new care management programs and initiatives. - Educate and support clinic teams regarding referral criteria, workflows, and available care management resources. - Build strong relationships with physicians, APPs, practice leadership, clinical staff, patients, and care management partners. - As programs expand, support SPCP affiliate practices interested in developing or enhancing care management capabilities. - Perform other duties as assigned. Now Minimum Qualifications bullet list? It's paragraph with semicolons. We'll convert to list. Minimum Qualifications: - High school diploma or equivalent required; additional clinical education preferred. - Current nationally recognized Medical Assistant certification or Licensed Practical Nurse (LPN) licensure required. - Minimum 3 years of clinical healthcare experience, preferably in primary care. - Experience working directly with patients, providers, and multidisciplinary healthcare teams. - Experience using electronic health record systems; Veradigm and/or eClinicalWorks experience preferred. - Strong computer skills and ability to work with patient lists, reports, and clinical data. - Ability and willingness to travel approximately 50%. Preferred Qualifications: - Experience in Population Health, care management, chronic care management, care coordination, transitions of care, or value-based care. - Experience with patient enrollment, referral management, or clinical program operations. - Experience reviewing and interpreting operational or clinical reports and performance metrics. - Experience in a multi-site primary care organization or similar healthcare environment. - Prior Population Health experience is preferred but not required. - This role provides a strong growth opportunity for an experienced clinical professional seeking to develop a career in Population Health and care management. (This is more a statement; could be a paragraph.) We could combine min+pref into Qualifications section with two subheadings? But we need only
headings. Could have Qualifications heading and then two paragraphs: Minimum Qualifications and Preferred Qualifications as
or
- . Probably better to keep as two
- for any list of duties/requirements/benefits. So we can have two lists.
Thus under
Qualifications
we can haveMinimum Qualifications
then- ... then
- for lists.
We must not include boilerplate like EEO etc. Already omitted.
Check for any duplicated lines: none.
Now produce final HTML.
Let's craft:
About the role
The Care Management Coordinator supports the growth and effectiveness of Southeast Medical Group’s care management programs by connecting patients, providers, clinic teams, and care management partners. This role combines referral coordination, patient engagement, care transitions, reporting, and process improvement. The Coordinator ensures eligible patients are identified, referred, and connected to the appropriate care management program while helping improve referral workflows and enrollment performance across multiple programs. This position is well suited for an experienced Medical Assistant or LPN interested in expanding into Population Health, care management, and value-based care.
Responsibilities
- Manage and process care management referrals through centralized queues and inboxes within Veradigm, eClinicalWorks (eCW), and other applicable systems.
- Review referrals for completeness and route eligible patients to the appropriate internal or external care management program.
- Communicate with providers and clinic teams to obtain missing information and facilitate timely referral completion.
- Engage patients when appropriate to explain available care management programs, confirm interest, and support enrollment.
- Support Advanced Primary Care Management (APCM) enrollment activities, including patient education, consent, documentation, and coordination.
- Obtain discharge summaries, hospital records, specialist documentation, and other clinical information needed to support care transitions and ongoing care management.
- Coordinate with providers, clinic staff, Population Health teams, and external partners to support continuity of care.
- Develop and maintain reports related to referral volume, outreach, enrollment, conversion rates, and program performance.
- Analyze referral and enrollment trends to identify barriers and opportunities to increase patient participation.
- Identify and implement improvements to referral, enrollment, documentation, and tracking workflows.
- Support the implementation and growth of new care management programs and initiatives.
- Educate and support clinic teams regarding referral criteria, workflows, and available care management resources.
- Build strong relationships with physicians, APPs, practice leadership, clinical staff, patients, and care management partners.
- As programs expand, support SPCP affiliate practices interested in developing or enhancing care management capabilities.
- Perform other duties as assigned.
Qualifications
Minimum Qualifications
- High school diploma or equivalent required; additional clinical education preferred.
- Current nationally recognized Medical Assistant certification or Licensed Practical Nurse (LPN) licensure required.
- Minimum 3 years of clinical healthcare experience, preferably in primary care.
- Experience working directly with patients, providers, and multidisciplinary healthcare teams.
- Experience using electronic health record systems; Veradigm and/or eClinicalWorks experience preferred.
- Strong computer skills and ability to work with patient lists, reports, and clinical data.
- Ability and willingness to travel approximately 50%.
Preferred Qualifications
- Experience in Population Health, care management, chronic care management, care coordination, transitions of care, or value-based care.
- Experience with patient enrollment, referral management, or clinical program operations.
- Experience reviewing and interpreting operational or clinical reports and performance metrics.
- Experience in a multi-site primary care organization or similar healthcare environment.
- Prior Population Health experience is preferred but not required.
- This role provides a strong growth opportunity for an experienced clinical professional seeking to develop a career in Population Health and care management.
Skills
- Strong clinical judgment and ability to
Preferred Qualifications
then- ...
Now Knowledge, Skills & Abilities: list bullet points.
List:
- Strong clinical judgment and ability to recognize when concerns require escalation.
- Excellent patient, provider, and team communication skills.
- Ability to explain care management programs clearly and effectively.
- Strong organization, follow-up, documentation, and attention to detail.
- Ability to manage multiple referrals, programs, and priorities simultaneously.
- Ability to work independently and exercise sound judgment with limited supervision.
- Strong analytical and problem-solving skills with the ability to identify trends and improvement opportunities.
- Ability to build effective relationships and provide strong service to providers and clinic teams.
- Ability to adapt to changing priorities in a growing Population Health environment.
- Proficiency with electronic health records, Microsoft Office, and healthcare reporting tools.
Now Key Measures of Success: list bullet points.
List:
- Timely and accurate processing of care management referrals.
- Improved referral-to-enrollment conversion.
- Increased patient participation in appropriate care management programs.
- Reliable referral and enrollment tracking and reporting.
- Improved clinic referral workflows and reduced referral leakage.
- Timely retrieval of records supporting transitions of care.
- Strong relationships with patients, providers, clinics, and care management partners.
- Identification and implementation of measurable process improvements.
Now Physical & Mental Requirements: list bullet points.
List:
- Ability to sit and/or stand for extended periods.
- Ability to operate standard office and computer equipment.
- Ability to travel between clinic and business locations.
- Ability to communicate effectively verbally and in writing.
- Ability to apply sound judgment and logical reasoning to routine and complex situations.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
Now we need to output HTML fragment only, no /. Use
for each section heading. Use
for prose paragraphs. Use
- for lists.
We must not include boilerplate like EEO etc. Already omitted.
Check for any duplicated lines: none.
Now produce final HTML.
Let's craft:
- under same heading? But we need to follow rule: Use
- for any list of duties/requirements/benefits. So we can have two lists.
Thus under