Care Management Assistant - HealthPark Medical Center

About the role

The Case Management Assistant (CMA) at HealthPark Medical Center will work under the guidance of and direction of the Care Management clinical leadership and as an extension of the interdisciplinary team. The primary responsibility of this position is to ensure patients receive post-acute care from quality and valued providers while coordinating follow-up appointments.

Responsibilities

• Affirmatively participate and assist with the patient and caregiver bedside assessment and coordination of post-acute resources in line with the established plan of care.
• Take the lead in the coordination of follow-up appointments.
• Assist in the readiness of the patient for discharge.
• Communicate the post-acute plan to the patient and caregiver, based on quality preferences.
• Lead the referral process and provide resources to patients as directed by the Care Manager.
• Participate in the delivery of services and act as a resource in compliance and regulatory requirements as part of the Conditions of Participation.

Requirements

• Educational Requirements:
• High School Diploma or Equivalent
• Associates or medical assistant degree (Preferred)
• 1 Year in Clerical/Administrative
• Hospital or Post Acute experience

Qualifications

• Excellent communication and customer service skills
• Ability to multitask responsibilities
• Calm, professional demeanor

Benefits

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Lee Health is located in Fort Myers/Cape Coral, Florida.

Pay

Minimum to Midpoint Pay Rate: $20.00 - $23.50 / hour

Schedule

Shift: Shift 1/8:00:00 AM to 4:30:00 PM - Every other weekend required.