CARE DELIVERY MANAGER

About the role

At CenterLight Healthcare PACE, we believe healthcare works best when it is coordinated, compassionate, and focused on the whole person. As a Care Delivery Manager, you will play a critical leadership role in overseeing care delivery, supporting interdisciplinary teams, and helping older adults remain safely and independently in their communities. This is an opportunity to lead with purpose while making a meaningful impact on participant outcomes and quality of life.

Responsibilities

• Oversee the development, implementation, and ongoing monitoring of individualized care plans
• Coordinate and facilitate Interdisciplinary Team (IDT) meetings and ensure timely coordination of participant services
• Monitor quality outcomes, regulatory compliance, clinical documentation, and operational performance metrics
• Collaborate with physicians, nurses, social workers, therapists, and community partners to support integrated, participant-centered care and seamless care delivery
• Manage staffing, scheduling, and resource allocation to support operational effectiveness
• Provide leadership, coaching, mentorship, and professional development to team members while promoting a culture of accountability, collaboration, and excellence
• Participate in leadership coverage and support participant care needs as required

Requirements

• Active and unrestricted Registered Nurse (RN) license in New York State
• Previous leadership or management experience in healthcare, home care, managed care, PACE, long-term care, or care management environments
• Experience leading a team of nurses, managing performance, and driving quality outcomes
• Strong communication, problem-solving, and organizational skills

Preferred

• Bachelor of Science in Nursing (BSN)
• Experience working with frail or elderly populations
• Bilingual skills
• Case Management Certification

Benefits

• Eligible for bonus of $10,000.00 after successfully completing one year of continuous employment
• Hybrid work schedule: One remote workday per week after successfully completing training
• 28 Paid Time Off (PTO) days annually
• 9 Paid Holidays
• Tuition reimbursement up to $5,250 annually
• 403(b) retirement plan with employer contributions
• Medical, dental, and vision coverage
• Health Savings Account (HSA) and Health Reimbursement Account (HRA) options
• Flexible Spending Accounts (FSA)
• Transit and commuter benefits
• Gym reimbursement up to $400 annually
• Employee Assistance Program (EAP)
• Relias learning platform and professional development opportunities

Pay

$126,000.00 - $132,000.00 annually

Schedule

Monday-Friday | 8:30 AM - 5:00 PM