Care Coordinator/Social Worker Per Diem

About the role

The Care Coordinator/Social Worker is responsible for coordinating patient care processes to achieve desired quality outcomes and identifies/approves appropriate resource utilization. This role involves providing skilled interventions for patient/family support and/or resolution of crises, assessing need for post-hospital services and community resources at the time of discharge, developing plans of care and management plans for patients, supporting patients, caregivers, and/or family with psychosocial or behavioral needs, educating patients/families on options and choices available within the appropriate level of care, reporting child and adult abuse and neglect to community agencies as mandated by law, assessing patients who may have experienced violence and making appropriate reports and referrals, educating and collaborating with the Care Team on care planning and discharge resources, involving staff at the next level of care when appropriate to promote continuity of care, interfacing with Department Leaders, Risk Management and patient representatives to identify potential QA or risk issues, participating in departmental quality improvement projects, initiating all necessary paperwork for all reports, plans of care, referrals, and community resources, and must be able to functionally coordinate and discharge plan for all age groups, including the unborn child through geriatric age groups.

Responsibilities

• Coordinates patient care processes to achieve desired quality outcomes and identifies / controls appropriate resource utilization
• Provides skilled interventions for: patient/family support and/or resolution of patient/family crises; facilitating problem-solving and decision-making; advocacy and facilitation necessitated by life-changing events (new diagnosis, abuse, loss of independence, bereavement); and mediation of risk factors and various psychosocial issues
• Assesses need for post-hospital services and community resources at the time of discharge
• Develops plans of care and management plans for patients who frequently visit the Emergency Department in collaboration with patient physicians, ED providers, and community resources
• Supports patients, caregivers, and/or family with psychosocial or behavioral needs
• Edicates patients/families on options and choices available within the appropriate level of care
• Reports child and adult abuse and neglect to community agencies as mandated by law
• Assesses patients who may have experienced violence and makes appropriate reports and referrals
• Collaborates with the Care Team on care planning and discharge resources
• Involves staff at the next level of care when appropriate to promote continuity of care
• Interfaces with Department Leaders, Risk Management, and patient representatives to identify potential QA or risk issues
• Participates in departmental quality improvement projects
• Initiates all necessary paperwork for all reports, plans of care, referrals, and community resources
• Must be able to functionally coordinate and discharge plan for all age groups, including the unborn child through geriatric age groups
• Complies with all regulatory requirements, including CMS and Joint Commission Standards

Requirements

• Bachelor's degree in social work (BSW)
• 2+ years of experience working in a healthcare setting
• 2+ years of experience/knowledge in healthcare terminology
• Ability to effectively read, write, and speak, cognitively process, and emotionally support performing other duties as assigned
• Ability to work onsite at hospital location(s) in Waukesha WI regional area
• Ability to work any of our per diem (as needed) shift schedules during the weekend once per month

Qualifications

• Preferred qualifications include clinical social work experience, hospital discharge planning experience, and ACM - Social Work Certification

Soft Skills

• Critical Thinking skills
• Excellent written and oral skills

Benefits

Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.

Life Resources and support to focus on what matters most to you, in every facet of your life.

Emotional Education, tools and resources to help you reduce and manage stress, build resilience and more.

Physical Health plans and other coverage to support wellness for you and your loved ones.

Financial Benefits for today and to help you plan for the future, including your retirement.