Care Coordinator RN remote work: Baton Rouge or New Orleans

Job Responsibilities

• Performs care coordination services for assigned recipients who are eligible for home health services (Home Health Visits, PPEC, Personal Care Services and/or Private Duty Nursing Services etc. based on contract requirements).
• Uses discretion to approve/validate UR or forward to 2nd level reviewer.
• Provides first level utilization review for all inpatient and outpatient services requiring authorization: Prospective Review Urgent/ Non-urgent, Concurrent Review and Retrospective Review.
• Completes prior authorizations as appropriate in a timely manner.
• Conducts an initial survey to recommend appropriate (home health assessment) for the recipient, unless this has already been done during the current fiscal year.
• Conducts a home and/or PPEC visit as needed or if contract requirements.
• Schedules and convenes initial face-to-face meeting in the recipient’s home and/or PPEC comprised of the recipient (if able) and the parent or legal guardian.
• Affords assessments, plans, implements, monitors and evaluates the options and services required to meet the recipient’s health care needs.
• Documents recipient’s assessment findings, actions, and outcomes.
• Documents all communication, interventions and follow up tasks in the Care Coordination System within one (1) business day of each intervention and/or encounter.
• Identifies patient care issues and makes recommendations on patient care issues.
• Collaborates with the parent or legal guardian and healthcare team to arrange for identified home care needs.
• Maintains regular monthly contact (telephonically or face-to-face) with the recipient and the recipient’s parent or legal guardian for purpose of updating Plan of Care (POC), resolving issues and identifying additional issues.
• As part of the multidisciplinary team, regularly meets with the team and contributes to the development of a comprehensive plan of care based on the needs of the recipient and recipient’s parent or legal guardian.
• Evaluates and modifies recipient’s the plan of care as needed.
• Regularly communicates changes to the recipient’s parent or legal guardian, healthcare team, and other agencies involved in the recipient’s care.
• Maintains monthly caseload eligibility status on a monthly basis, based on their status in MMIS.
• Completes a Staffing Tool (Freedom of Choice) any time a parent or legal guardian expresses the desire to reconsider a recipient’s placement into a Skilled Nursing Facility.
• Functions as a resource to the community.
• Manages daily workload associated with quality review process, including facilitation of case assignments and follows up to ensure that all cases requiring additional assistance or care coordination are completed within timelines required by contract.
• Prioritizes and addresses requests and assignments in a professional manner to develop cooperative relationships to ensure that customer confidentiality is assured.
• Provides courteous and prompt service to all internal and external customers at all times.
• Attends staff meetings and continuing education sessions and will assist with learning opportunities as needed.
• Participates in special projects, as needed.
• Assists with the implementation of quality improvement initiatives.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Experience in home health care or related field preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and manage multiple tasks.
• Proficiency in computer software, including Microsoft Office.