Care Worker (Onsite, Baton Rouge)

About the role

This position is working onsite only in Baton Rouge office and is not available for remote work. The office work schedule are 8a - 5p or 7:30a-4:30p.

Responsibilities

• Handle administrative office duties such as: printing, sending/receiving mail, and maintaining office supplies, etc.
• Facilitates department workflow by supporting clinical team with administrative care coordination support.
• Locates community services and other referral locations for enrollees, arranges access to care, supports communication with hospitals, and providers.
• Supports workflows involving utilization management, case management, disease management, and health promotion.
• Troubleshoots when an appropriate provider, type of service, or appropriate level of care cannot be readily found.
• Has current knowledge or researches availability of community resources and services and link members to appropriate services.
• Makes appropriate placements for hospitalized patients and assists in transitions in care.
• Assumes responsibility for self-development and career progression.
• Proactively seeks and participates in ongoing training (formal and informal) in all aspects of the Care Worker role.
• Aids in the mentoring and training of new Care Workers.
• Carefully coordinates and manages distribution of correspondence and materials to enrollees and providers.
• Participates in operational activities, including data collection, tracking, and analysis.

  Requirements

  • Understanding of plan benefit structures, psychiatric/medical terminology, and local communication resources.
  • For roles supporting the Chronic Pain Management SBU, understanding of Chronic Pain Management guidelines and workflows is also required.

  Qualifications

  • General Job Information
  • Title: Care Worker (Onsite, Baton Rouge)
  • Grade: 19
  • Work Experience: Required
  • Work Experience: Preferred
  • Clinical Education: Required
  • G.E.D., High School Education: Preferred
  • Associate License and Certifications: Required
  • Licenses and Certifications: Preferred
  • Salary Range: Salary Minimum $37,725 Salary Maximum $56,595

  Benefits

  The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Responsibilities Other Job Requirements

  Pay

  Salary Minimum $37,725 Salary Maximum $56,595

  Schedule

  The office work schedule are 8a - 5p or 7:30a-4:30p.