Care Coordinator - Oncology Urologic
Summary
At the direction of professional Care Management or Social Work staff, this position coordinates transitions of care, conducts and documents socio-economic review and screening to support the coordination of care. Responsibilities include coordinating with outside agencies, post-acute care or specialty facilities, transportation agencies, and others as indicated. Assists clients and patients in connecting with appropriate Physicians, insurers, Payer programs, and other resources to meet social and clinical needs. Collaborates with the care management and behavioral health teams for effective patient or client outreach, care coordination and hand-overs across the continuum of care. Refers patients and provides educational resources to patients per protocols. Conducts scripted phone calls and accesses systems to retrieve patient information for clinical care team and send appropriate information for placement or transfer. Retrieves record, imaging and diagnostic results, pathology and other requests for treatment teams. Arranges care conferences as needed. Supports Inpatient and Ambulatory multidisciplinary team meetings as assigned. Works with internal and external resources to coordinate placement, discharge planning, case management, behavioral health and follow-up care.
Responsibilities
- Coordinates with outside agencies, post-acute care or specialty facilities, transportation agencies, and others as indicated.
- Assists clients and patients in connecting with appropriate Physicians, insurers, Payer programs, and other resources to meet social and clinical needs.
- Collaborates with the care management and behavioral health teams for effective patient or client outreach, care coordination and hand-overs across the continuum of care.
- Refers patients and provides educational resources to patients per protocols.
- Conducts scripted phone calls and accesses systems to retrieve patient information for clinical care team and send appropriate information for placement or transfer.
- Retrieves record, imaging and diagnostic results, pathology and other requests for treatment teams.
- Arranges care conferences as needed.
- Supports Inpatient and Ambulatory multidisciplinary team meetings as assigned.
- Works with internal and external resources to coordinate placement, discharge planning, case management, behavioral health and follow-up care.
Requirements
- High School diploma or GED.
- PREFERRED: 1 year relevant experience.
Benefits
- Recognition Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure.
- Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
- Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.
- Health and well-being: Medical, dental and vision coverage. Access to 24/7 mental health and well-being support for employees and dependents. Discounted gym memberships and fitness resources. Free Care.com membership. Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs. Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence. Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options. Employer-provided short-term disability and long-term disability with a buy-up coverage option.
- Retail and savings: 403(b) plan with employer matching contribution. Additional 457(b) plan may be available. Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.
- Education and career growth: Access to academic degrees and certificate programs to promote professional and personal growth. Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement. Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities. Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness. Eligibility for some programs is based on an employee's scheduled work hours.
Pay
$21.49 - $27.94 / hour. Pay is dependent on applicant's relevant experience.
Schedule
Full Time, 80.00 hours per pay period (2 weeks)