Care Coordinator-NICU

About the role

We are searching for a Care Coordinator – someone utilizing a collaborative approach to assess, plan, implement, monitor and evaluate the options and services required to meet an individual's health needs. Provides comprehensive on-going case management services to patients by coordinating and managing care of patients to meet multiple service needs across the continuum of care.

This care coordinator will partner with the physician to establish care and allocate resources associated with the patient's risk assessment and assist the patient/patient's family in coping with illness by optimizing the patient's/family's self-care abilities and supporting their consumer rights.

Responsibilities

• Assesses, develops, implements and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient/family in internal and external settings
• Reviews clinical documentation and collaborates with medical and nursing staff to ensure smooth facilitation of level of care and patient placement
• Identifies actual and potential problems and discusses with the multi-disciplinary team to facilitate interventions to mitigate barriers to successfully implementing plan of care
• Serves as content expert related to level of care and maintains open communication with the care team to support appropriate utilization of resources
• Appropriately screens patient for level of care and ensures clinical information in the medical record accurately reflects the level of care requested
• Coordinates timely transition of information to unit Care Coordinator to support effective revenue cycle process
• Completes visits with patient across the continuum of care as indicated
• Participates in the orientation and training of new department members
• Identifies and monitors quality improvement opportunities along the continuum of care
• Identifies and reports quality of care, safety and quality of services issues and refer to appropriate Quality Management staff

Requirements

• Required Bachelor’s degree in nursing or an associate's in nursing with enrollment in a BSN program
• Current RN Licensure by the Texas Board of Nurses or Nursing licensure compact
• BLS from AHA
• 3yrs of nursing experience in an acute care setting
• Experience in community health, complex pediatric patient care, home care, case management, managed care, or utilization review highly preferred

Skills

• Skill and proficiency in applying highly technical principles, concepts and techniques central to the nursing profession in the care coordination process
• Ability to comprehensively assess member/family medical needs, formulate a plan to help the member/family to meet these needs and provide ongoing evaluation and monitoring of those activities, education to members, families, providers and staff
• Customer service skills, advanced communication and interpersonal skills with all levels of internal and external customers

About Us

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children ’ s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children ’ s Hospital West Campus, a community hospital in suburban West Houston; Texas Children ’ s Hospital The Woodlands, the first hospital devoted to children ’ s care for communities north of Houston; and Texas Children ’ s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families.