Care Coordinator (Medical Receptionist/PSR)
Texas Physical Therapy Specialists · Austin, TX · 1 wk ago
On-siteHealthcare$16–$18/hrFull-time
Responsibilities
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
About the role
TexPTS truly listens to its employees and also provides us autonomy rather than being a puppet on a string. I took this job not entirely knowing what I was getting in to, and it’s been the best career move I’ve ever made.
Requirements
- A High School Diploma/GED is required.
- Basic office and customer service skills are required.
- Previous experience in a similar role is preferred but not required.
Qualifications
- A High School Diploma/GED is required.
- Basic office and customer service skills are required.
- Previous experience in a similar role is preferred but not required.
Benefits
- Structured training, hands-on learning, and mentorship.
- Ongoing support to help you grow both personally and professionally.
- A focus to create a diverse, equitable, and inclusive workplace culture.
- Generous Paid Time Off.
- Industry-leading Medical, Dental, Vision, LTD insurances.
- 401(k) Employer Matching.
- Family Building and Parental Benefits.
Pay
$16-$18/HR
Schedule
M/W 9am-6pm, T/TR/F: 7am-4pm