Care Coordinator (Medical Receptionist/PSR)

Responsibilities

• Manage front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
• Provide exceptional customer service.
• Verify insurance coverage, process authorizations, and collect payments to support accurate billing and ensure smooth patient access to care.
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answer phone calls and assist patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

• A High School Diploma/GED is required.
• Basic office and customer service skills are required.
• Previous experience in a similar role is preferred but not required.

About the Role

Shea Physical Therapy, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist to join their team in Corpus Christi, Texas 78411. The position offers a competitive salary range of $14.00-$18.00 per hour, along with benefits such as employee-centric work culture, medical, dental, vision, STD, LTD insurances, generous PTO, and a 401(k) with employer matching.

Benefits

Free life insurance, parental perks, and more are included as part of the comprehensive benefits package.

Pay

$14.00-$18.00 per hour

Schedule

Full time position available.

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce.