Care Coordinator (Medical Receptionist/PSR)
ProRehab · Jeffersonville, IN · Yesterday
On-siteHealthcare$17/hrFull-time
Responsibilities
- Manage front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
- Provide exceptional customer service.
- Verify insurance coverage, process authorizations, and collect payments to support accurate billing and ensure smooth patient access to care.
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answer phone calls and assist patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
- A High School Diploma/GED is required.
- Basic office and customer service skills are required.
- Previous experience in a similar role is preferred but not required.
About the role
ProRehab Physical Therapy, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist to join our team in Southern Indiana clinics (home clinic: Jeffersonville). Must have reliable transportation.Requirements
- A High School Diploma/GED is required.
- Basic office and customer service skills are required.
- Previous experience in a similar role is preferred but not required.
Benefits
- Competitive salary.
- Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances.
- Generous PTO.
- 401(k) Employer Matching.
- Free Life Insurance.
- Parental Perks!
- And more!