Care Coordinator (Medical Receptionist/PSR)
Responsibilities
- Manage front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
- Provide exceptional customer service.
- Verify insurance coverage, process authorizations, and collect payments to support accurate billing and ensure smooth patient access to care.
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answer phone calls and assist patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
- A High School Diploma/GED is required.
- Basic office and customer service skills are required.
- Previous experience in a similar role is preferred but not required.
About the Role
ProActive Physical Therapy Specialists is a member of the Confluent Health family and is seeking a Full Time Front Desk Medical Receptionist to join their team. The position offers a competitive salary and benefits package, including medical, dental, vision, STD, LTD insurances, generous PTO, and a 401(k) with employer matching. Additionally, employees can take advantage of free life insurance and parental perks.
Benefits
Confluent Health, LLC and its affiliates offer a range of benefits to support employee well-being, including:
- Medical, dental, vision, STD, LTD insurances
- Generous Paid Time Off (PTO)
- 401(k) with employer matching
- Free life insurance
- Parental perks
Requirements
To be considered for this role, candidates should have:
- A High School Diploma/GED
- Basic office and customer service skills
- Previous experience in a similar role is preferred but not required
Pay & Schedule
The pay rate for this position is $18 per hour.
Contact Information
If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.