Care Coordinator (Medical Receptionist/PSR)

Responsibilities

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
• Providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments.
• Maintaining accurate patient records by registering new patients, updating information in the EMR system, and preparing necessary documentation.
• Answering phone calls and assisting patients while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

• A High School Diploma/GED is required.
• Basic office and customer service skills are required.
• Previous experience in a similar role is preferred but not required.