Care Coordinator, Lung Cancer Screening, Pulmonology

Job Summary

Aids providers and nurse navigators in coordinating referrals and scheduling appointments for patients in the Lung Programs. Ensures patient care coordination and understands insurance coverage.

Essential Functions

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• Confirms patient eligibility for lung cancer screening through tobacco intake, completes screening orders, and schedules screenings.
• Covers financial estimates for patients, obtains insurance authorizations as needed, directs patients to providers in their insurance plan, reviews benefits, and educates patients on insurance coverage.
• Schedules and confirms procedures, diagnostic tests, or other services within various departments with internal and ancillary providers.
• Reviews, schedules, and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Education/Experience

• High School Diploma or GED required.
• RMA or CMA preferred due to specific responsibilities for lung programs.

Computer Experience

Required.

Knowledge

• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.

Customer Service Experience

Required.

Skills/Qualifications

• Excellent oral and written communication skills.
• Strong interpersonal skills.

Work Environment

Office setting.

About Advocate Health

Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. It is committed to providing equitable care for all.

Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards, including:

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Education Assistance Program

Pay and Schedule

Pay Range: $20.80 - $31.20

Hours Per Week: 40

Schedule Details/Additional Information: Mon-Fri 8am-5pm