Care Coordinator Lead - Dr. Leavitt

About the role

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care and pain management. As a partner of Barrow Neurological Institute, the practice encompasses 42 neurosurgeons, 8 physiatrists and performs more than 10,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph's Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Responsibilities

• Oversee the daily workflow of physician's office. Provides direct support to physician and Care Coordinator as needed.
• Manages staff work schedules to reflect volume and operational need. Reviews and approves employee timesheets and PTO requests in accordance with BBS guidelines.
• Manages physician's personal, clinical, and surgical schedules. Ensure all appointments are reflected in the physician's Outlook and personal calendar. Manages physician's travel schedule and arrangements.
• Ensure proper medical reports are available to the physician prior to patient arrival.
• Triages telephone calls when Care Coordinator is not available.
• Obtains authorization from insurance carriers for surgeries in accordance with hospital guidelines.
• Schedules surgeries and outpatients testing. Maintains patients recalls.
• Coordinates referrals for patients through insurance and other physician offices.
• Trains new Care Coordinators on patient registration, scheduling, taking vitals, rooming patients, entering orders, using medical equipment and supplies, arranging referrals, and other clinical operations required for the daily clinic workflow.
• Prepares all billings in computerized system for processing. Code's office charges and sends coding information to coder within required timeframes.

Qualifications

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

Benefits

• Choice of two types of medical plans – 2 HDHP/HSA options & 1 PPO/HRA option
• Dental and Vision plans
• Disability – short-term & long-term, 100% employer paid
• Basic Life/AD&D, 100% employer paid
• Voluntary Life/AD&D available for employee, spouse, and children
• Voluntary Critical Illness and Accident coverage
• Paid Time Off
• Paid Holidays
• Paid Volunteer Time Off