Care Coordinator Authorization Scheduling Specialist

About the role

Assists patients and providers with coordinating referrals, obtaining authorizations and scheduling. This position is also responsible for understanding benefits coverage and ensuring patient's care is coordinated.

Essential Functions

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments
• May coordinate and prepare financial estimates for patients
• Obtains all authorizations needed
• Directs patients to providers in their insurance plan
• Reviews benefits and educates patient on insurance coverage
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers
• Reviews schedules and confirms schedules are accurate and time is properly allocated
• Follows up on all referrals to ensure no care gaps

Physical Requirements

• Must be able to sit for long periods of time and work in a fast-paced office environment
• Should be able to bend and lift up to 10 lbs

Qualifications

• High School Diploma or GED required
• Computer experience required
• Customer service experience required
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred
• Knowledge of medical records software preferred

Pay

$20.80 - $31.20

Schedule

M-Th, 8-5; Friday, 8-4

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program