CardVault by Tom Brady Mall of America - Retail Associate

CardVault by Tom Brady is redefining the sports collectibles industry. Founded in 2020, CardVault quickly became the premier destination for collectors, offering a first-of-its-kind retail experience centered on authenticity, innovation, and community. Now, with seven-time Super Bowl Champion and global icon Tom Brady, CardVault is set to scale like never before—bringing its elite retail concept to major sports and entertainment hubs across the U.S. and beyond.

About the role

A typical day might include the following:

• Welcoming and engaging with customers as they enter the store
• Assessing customers’ needs and suggesting solutions to their problems
• General cash handling, working with cash registers, and processing payments
• Setting and attaining sales goals
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Promoting CardVault in a positive and professional manner
• Recommending the best products to customers
• Cleaning and restocking the store throughout the day, before opening, and after closing
• Other duties as assigned

Requirements

• A general comprehensive knowledge of and/or passion for trading cards
• Minimum of one-year of relevant retail, trading, or sports industry-related experience
• High school Diploma/GED
• Excellent organizational, verbal, and interpersonal skills; ability to communicate effectively with guests, team members, and management
• Ability to meet or exceed sales and guest service standards
• Comfortable working and speaking with the public
• Basic computer skills
• Ability to work weekends, evenings, and holidays
• Ability to maneuver around sales floor and stock room, and lift/carry up to 30 lbs
• Clear understanding of retail metrics, including key performance indicators necessary to drive sales

Physical Demands / Work Environment

• May be required to lift or move up to 30 lbs using proper lifting techniques
• Must withstand long hours on your feet in a fast-paced, high-energy environment
• Non-typical office hours, including evenings, weekends, and holidays
• Three days of availability to work are required; Sunday availability is a must