Cardiology Genetics Intern

Responsibilities

• Assist with daily operations.
• Screen and evaluate new and follow-up referrals.
• Administrative calls to patients, healthcare providers, and genetic testing laboratories.
• Assist with the coordination of genetic testing, initiate genetic test forms, transportation of samples, resolve problems with missing samples, missing signatures, etc.
• Aid with the insurance approval process.
• Liaise with other hospital departments as needed in support of clinic operations.
• Coordinate prospective shadows in clinic.
• Maintain tracking metrics.
• Stock testing kits.
• Screen phone calls, answer questions about the status of insurance authorization, status of genetic testing, etc.
• Update patient tracking database.
• Digitize pedigrees.
• Review and upload forms and results into EMR.
• Perform other related duties as assigned.

Qualifications

• Associates degree or equivalency (one year of education can be substituted for two years of related work experience).
• Excellent organizational, customer service, and problem-solving skills.
• Proactive, efficient, timely, and thorough.
• Works well both independently, with little supervision, and in a team setting.
• Strong computer skills and experience with Microsoft Office software, including Word, Excel, and PowerPoint required.
• Experience working with patients and/or administrative experience in a medical office is preferred.
• Ability to handle multiple interruptions and changing priorities while still maintaining task completion.
• Ability to deal sensitively and effectively with patients.
• Clerical or customer service experience.
• Demonstrated human relations and effective communication skills.