Cardiac Surgery Administrative Specialist

About the role

Works in conjunction with the billing office to ensure that appropriate referrals or authorizations have been obtained and documentation completed via EPIC.

Responsibilities

• Obtains authorization for clinic procedures, insurance verification, maintains referrals work queue and EPIC depot
• Schedules outpatient procedures, such as CT, X-rays
• Answers the telephone, takes accurate messages, transfers calls to appropriate staff, or handles certain calls directly
• Makes confirmation calls for all clinic appointments
• Assists with scheduling follow-up appointments in the outpatient practice as requested by the procedure practice
• Responsible for chart preparation in EMR system; reviews patient orders to ensure all pertinent information is available for the provider prior to patient's surgery (e.g., requests missing test results or clearance notes)
• Handles clinic check-in and check-out
• Sends written correspondence for procedure appointment changes
• Schedules outside services as requested by the physician for the patient (e.g., Medicaid cab, interpreter services)
• Provides OR scheduling and authorization backup support
• Performs other clinical duties as assigned

Requirements

• Associate’s Degree or pertinent college-level courses and three years of administrative/office management experience
• Equivalent combination of education and experience will be considered

Preferred Qualifications

• Experience in a medical office environment
• Knowledge of Microsoft Word, Excel, EPIC, and medical terminology
• Familiarity with HIPAA, authorizations, and referrals processing

Schedule

Monday - Friday, 7:30 am - 4:00 pm

Benefits

• Health, dental, and vision insurance
• Eligibility for employer 401k funding after 1 year (3% quarterly / 5% annual on vesting schedule)
• Tuition reimbursement
• Generous paid time off, including vacation, personal time, paid sick leave, holidays, and floating holidays

Pay

$21.25 - $30.77 per hour