Cardiac Surgery Administrative Specialist

Works in conjunction with the billing office to ensure appropriate referrals or authorizations are obtained and documentation is completed via EPIC.

Responsibilities

• Obtains authorization for clinic procedures, insurance verification, and maintains referrals work queue and EPIC depot.
• Schedules outpatient procedures such as CT scans and X-rays.
• Answers telephones, takes accurate messages, transfers calls, and handles appropriate calls.
• Makes confirmation calls for all clinic appointments.
• Assists with scheduling follow-up appointments in the outpatient practice as requested.
• Responsible for chart preparation in the EMR system, ensuring all pertinent patient information is available for the provider prior to surgery (e.g., requests missing test results or clearance notes).
• Handles clinic check-in and check-out.
• Sends written correspondence for procedure appointment changes.
• Schedules outside services as requested by the physician for the patient (e.g., Medicaid cab, interpreter services).
• Provides OR scheduling and authorization backup support.
• Performs other clinical duties as assigned.

Requirements

• Associate’s Degree or pertinent college-level courses and three years of administrative/office management experience. Equivalent combination of education and experience will be considered.

Preferred Qualifications

• Experience in a medical office environment.
• Knowledge of Microsoft Word, Excel, EPIC, and medical terminology.
• Familiarity with HIPAA, authorizations, and referrals processing is beneficial.

Schedule

Monday - Friday, 7:30 am - 4:00 pm

Benefits

• Health, dental, and vision insurance.
• Eligibility for employer 401k funding after 1 year (3% quarterly / 5% annual on vesting schedule).
• Tuition reimbursement.
• Generous paid time off, including vacation, personal time, paid sick leave, holidays, and floating holidays.

Pay

$21.25 - $30.77 per hour