Card Services Specialist
Utilities Employees Credit Union · Wyomissing, PA · 2 wk ago
HybridOTHRFull-time
About the role
The role involves providing exceptional customer service to cardholders, processing transactions, and resolving issues related to credit and debit cards.
Responsibilities
- Handle customer inquiries via phone and email
- Process card transactions accurately and efficiently
- Resolve disputes and issues related to card usage
- Follow up with customers to ensure satisfaction
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work independently and under pressure
- Basic computer skills including Microsoft Office
Qualifications
- One year of customer service experience preferred
- Experience in a fast-paced environment
Skills
- Strong problem-solving abilities
- Attention to detail
- Customer-focused attitude
Benefits
- Competitive salary
- Flexible schedule
- Health insurance options
- Professional development opportunities
Pay
- $15.00 per hour
Schedule
- Monday through Friday, 8:00 AM - 5:00 PM
Contact Information
To apply, please fill out the form below. For more information about the company and the position, visit our website.
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