Card Portfolio Analytics Manager- SQL, Tableau, PowerBI

Responsibilities

• Drive portfolio growth and lifecycle performance across acquisition, activation, engagement, retention, and win-back strategies to increase spend, balances, and revenue
• Define and manage portfolio KPIs, including performance tracking, metric standardization, and development of executive-level dashboards and reporting
• Analyze portfolio performance and member behavior to identify trends, profitable segments, and actionable opportunities for growth and optimization
• Develop and deliver data-driven insights that inform product, marketing, and business decisions, including campaign performance, A/B testing, and initiative measurement
• Design, build, and maintain scalable reporting solutions (e.g., Tableau, SQL), ensuring data accuracy, consistency, and integration across multiple enterprise data sources
• Partner cross-functionally with Product, Marketing, Data Intelligence, and Operations teams to translate business needs into analytical solutions and drive execution of portfolio strategies
• Lead and support portfolio initiatives, including business case development, prioritization, and implementation of programs that enhance member engagement and experience
• Establish repeatable reporting and analytics processes to improve efficiency, reduce manual work, and strengthen governance and scalability
• Monitor competitive landscape and industry trends to identify new product features, capabilities, and growth opportunities
• Ensure overall portfolio governance and performance oversight, including regular business reviews, tracking against targets, and continuous improvement of portfolio strategies

Qualifications

• Bachelor's degree in Business, Finance, Analytics, Economics, or a related field (or equivalent experience)
• 5+ years of experience in financial services, credit cards, or portfolio analytics
• 3+ years of experience in data analysis, reporting, or business intelligence roles
• Experience using data and analytics to drive business decisions
• Strong analytical and problem-solving skills with ability to translate data into business insights
• Experience with SQL and data querying (or similar tools)
• Experience building or working with dashboards and reporting tools (Tableau(preferred), Power BI, or similar)
• Ability to define and track KPIs and measure business performance
• Strong communication skills with ability to present insights to stakeholders
• Ability to work in a fast-paced, collaborative environment and manage multiple priorities

Preferred

• Experience in credit card or consumer lending portfolio management
• Experience working in cross-functional environments (Product, Marketing, Analytics)
• Exposure to campaign performance, lifecycle strategies, or customer engagement analytics
• Understanding of credit card products, lifecycle management, or payments ecosystem
• Experience with Tableau (or similar visualization tools) for dashboard development
• Familiarity with data integration and working across multiple data sources
• Experience with A/B testing, campaign analytics, or segmentation strategies
• Basic knowledge of regulatory or compliance considerations in financial services