Card Breaking and Virtual Sales - Tombstone Rips

Key Responsibilities

• Live Streaming: Host live streams on platforms such as Fanatics Live, Loupe, YouTube, Twitch, Instagram, TikTok, eBay or company-specific sites.
• Engage with the audience in real-time, answering questions, and providing commentary on the cards being opened.
• Ensure a high level of energy and enthusiasm during streams to maintain viewer interest.
• Sales: Conduct live sales of sports card packs, boxes, and memorabilia.
• Manage inventory and ensure accurate listings of products being sold during streams.
• Process orders and payments during and after live streams.
• Customer Interaction: Build and maintain relationships with customers and the sports card community.
• Respond to customer inquiries and issues promptly and professionally.
• Provide insights and information about the sports cards, including player statistics and card values.
• Knowledge Development: Stay updated on sports news, player performances, and trends in the sports card market.
• Continuously learn about new products and releases in the sports card industry.
• Inventory Management: Organize and catalog inventory that is pulled from storage and as it is transferred to the shipping team.
• Handle and store memorabilia with the utmost care in preparation for delivery to our customers.
• Maintain and track chain of custody of product.

Minimum Qualifications

• Strong understanding of sports, particularly the sports associated with the cards being sold (e.g., baseball, basketball, football, Pokémon).
• Prior experience in sales, live streaming, or related fields preferred.
• Excellent communication and interpersonal skills.
• Enthusiastic and energetic personality.
• Detail-oriented and organized.
• Able to multitask and handle high-pressure situations.
• Able to work flexible hours.
• Strong work ethic and positive team attitude.
• Minimum high school diploma or equivalent.
• Basic Computer Skills needed.
• Ability to Open hundreds of packs, penny sleeve, and top load while maintaining lively conversation with viewers.
• Provide insight and excitement in relation to the product you are breaking.

Preferred Qualifications

• Ability to entertain and engage a live audience.
• Proficiency with live streaming equipment and software.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Physical Requirements

• Frequent use of hands and fingers to handle, open, and display sports cards carefully.
• Ability to manipulate small items with precision.
• Ability to sit or stand for extended periods during live streams, typically ranging from 4 to 8 hours per session.
• Good vision to accurately identify and showcase the details of sports cards.
• Ability to read and interpret small print on cards and packaging.
• Good hearing to interact with customers and respond to live stream comments/questions in real-time.
• Ability to use headsets or earphones during live streams for better audio quality.
• Ability to move around the workspace to access different products, tools, and streaming equipment.
• Ability to lift and carry items up to 50 pounds, such as boxes of cards and shipping materials.
• Clear and articulate speech to effectively communicate with the live audience and customers.
• Able to speak continuously for extended periods without strain.
• Maintain good posture while sitting or standing to prevent fatigue and discomfort during long streaming sessions.
• Ability to adjust posture as needed to stay comfortable and maintain energy levels.
• Performing repetitive movements such as opening packs, showing cards to the camera, and typing responses to customers.

Employee Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• 401(k)
• Life Insurance
• Disability
• Supplemental Benefits
• No waiting period to use accrued PTO
• Training
• Employee Assistance Program
• National Discounts & much more!

Note

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.