Captain - Banquets

About the role

Cambria Hotel Nashville Downtown is seeking a highly motivated Banquet Captain to join our dynamic team. This individual will play a crucial role in ensuring that all banquet functions run smoothly, enhancing guest satisfaction, and maximizing revenue.

Responsibilities

• Set up for functions including draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serving food, and clearing the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Assists as needed with event room setup according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
• Serves food and beverages to guests, removes dishes, glasses, silverware, or other items from tables/counter tops, and takes them to the kitchen.
• Cleans and sanitizes tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, cooking methods, and ingredients, taking into consideration any special requests and dietary issues made by the guest.
• Offers warm and sincere welcome/farewell for all guests, interacts with staff in a professional manner, assists other departments with necessary information, and ensures final quality check on food and beverage items prior to serving guests.
• Maintains constant awareness of safety issues, addressing any guest issues promptly and with high concern.
• Aids other events and restaurant staff as needed.

Requirements

• 2-4 years of food service experience, preferably Banquet service.
• Experience in a 4-star, 5-star venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Able to work under pressure in a fast-paced environment.
• A passion for creating an exceptional experience for all guests.
• Excellent communication skills.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Ability to lift up to 50 pounds.
• Proficiency in Microsoft Office Suite.

Skills

• Strong organizational and multitasking skills.
• Attention to detail and ability to follow instructions.
• Customer service orientation.
• Ability to work independently and as part of a team.

Benefits

• Robust wage package.
• Excellent benefit plans.
• Matching 401K plan.
• Professional development opportunities.
• Generous bonuses.
• Travel perks.
• Opportunity to grow across a portfolio of 100 hotels representing all major brands.

Pay

$16 per hour

Schedule

Flexible schedule to accommodate banquet functions.

Benefits

• Comprehensive health insurance options.
• Retirement savings plan with employer match.
• Employee assistance program.
• Discounts on hotel stays and other services.
• Continuing education and training opportunities.

Company Culture

We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.

Equal Opportunity Employer

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.