Capacity Manager

About the role

Are you ready to make a significant impact in freight transportation? As our Capacity Manager, you will play a pivotal role in cultivating and managing relationships within our carrier network. Your expertise will help us build a reliable carrier base, ensure compliance with industry standards, and deliver exceptional service that drives our success.

Key Responsibilities

• Develop and execute carrier sales strategies to consistently exceed 10 loads per business day, driving revenue growth.
• Negotiate competitive rates and contracts with carriers and logistics providers to manage transportation costs effectively.
• Utilize transportation management systems (TMS), load boards, and relevant software to optimize carrier selection and booking.
• Monitor carrier performance and enforce service level agreements while ensuring compliance with regulatory standards.
• Address and resolve carrier-related issues including delays, damaged goods, and pricing disputes promptly.
• Collaborate with internal teams to enhance logistics operations, uncover cost-saving opportunities, and improve efficiency.
• Build and maintain strong, trusting relationships with carriers to support mutual success and high service standards.
• Adept at adapting to evolving business needs by taking on additional duties as necessary.
• Prioritize tasks and stay organized in a fast-paced environment to meet deadlines and targets.
• Maintain a proactive, results-oriented mindset focused on operational excellence and customer satisfaction.

Qualifications

• Demonstrated adaptability and flexibility in managing changing priorities and challenges.
• Bilingual in Spanish is preferred.
• Proactive problem solver with a mindset to identify and implement improvements.
• Excellent communication skills with the ability to listen, collaborate, and maintain transparency.
• Results-driven with the ability to set and achieve ambitious goals.
• Resilient attitude towards setbacks, learning from experience and persevering.
• Versatile and willing to take on additional responsibilities aligned with business needs.
• Target-oriented: expected to meet or exceed a booking target of 100 loads per month within the first 90 days.
• Outgoing, hardworking, and a natural relationship builder who thrives in a team environment.

Compensation & Benefits

• Competitive pay + Incentive Program
• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off
• Fast-track growth potential