Cantina Contramar Manager

About the role

Cantina Contramar is the only U.S. restaurant from world-renowned Chef Gabriela Cámara, bringing her award-winning approach to Mexican seafood and cuisine to Fontainebleau Las Vegas. Rooted in simplicity and tradition, Cantina Contramar offers a bold and thoughtful expression of authentic Mexican dining, with world-class hospitality that makes every meal a celebration.

Responsibilities

• Respond quickly and positively to guests’ questions, requests, problems, and complaints and resolve them effectively and consistently
• Maintain overall knowledge of the resort and proactively provide assistance to customers when appropriate using clear and concise conversation
• Maintain direct communication with guests for special requests and large party reservations
• Maintain communication with Manager and Chef on all food service and menu issues
• Aid in supervision of staff, ensuring that correct procedures, methods of service, conduct, and grooming policies are followed
• Delegate responsibilities to Members and supervise tasks to completion, correctly, and on time
• Estimate beverage and operational supply needs and requisitions in accordance with established par stock
• Train and hold accountable Members in the performance of their duties
• Check daily condition of facility and equipment, ensuring all malfunctions are reported in HotSos and followed up with Engineering
• Inspect dining room, food receiving, preparation, production, and storage areas to ensure health and safety regulations are always adhered to
• Inspect, plan, and ensure restaurants are ready for service each day before opening with adequate staff and supplies
• Ensure work area and storeroom are always clean and organized
• Maintain liaison with reservations and sales in order to facilitate the proper handling of restaurant obligations
• Maintain a positive working relation with all Members
• Hold Members accountable and issue discipline to those who do not comply to Company/department policies and procedures
• Ensure correct policies and procedures for check handling / closing are maintained by service staff
• Follow current proper policies and procedures for comps and voids
• Exercise cost controls for all aspects of restaurant operation
• Effectively communicate with management, chefs, and culinary staff in order to fulfill and address any issues or needs requested by guests and or other Members
• Work as a team, assisting guest and Member’s needs and inquiries
• Stay well groomed, looking professional, clean, and appropriately fitted in compliance with the Company’s standards
• Maintain patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings: initiating improvements and building relationships with preferred patrons
• Forecast workload, prepare schedules, approve payroll

Qualifications

• High School Diploma or equivalent required
• Two (2) or more years of prior relevant management experience in Food and Beverage
• Minimum of 1 year hotel/restaurant management for a luxurious, fine-dining restaurant preferred
• Minimum of 1 year in front-of-the-house operations preferred
• Demonstrated knowledge of service and F&B operations
• Strong communication skills
• Food Handler’s Certificate required
• Must have basic knowledge of Microsoft Office software
• Complete knowledge of health and safety regulations
• Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP
• Ability to execute guidelines for proper staffing to maximize efficiency and minimize labor costs
• Strong overall knowledge of menu preparation and presentation
• Excellent interpersonal skills to deal effectively with guests, Members, leaders and other outside contacts
• Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
• Excellent communication and customer service skills
• Ability to lead and mentor a team
• Excellent organizational skills; and have the ability to function under time constraints and deadlines with attention to detail
• Must be willing and able to work a flexible schedule to include holidays, nights, and weekends

Diversity Commitment

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

Certifications, Licenses, Registrations

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

Language Skills

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

Reasoning Ability

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Environment

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.