Cannabis Fulfillment Specialist, MA

Ethos Cannabis currently has interests in the cultivation, processing, and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and is pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life.

About the role

The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are seeking a passionate, driven, detailed-oriented, and collaborative individual to provide order management expertise and support the Company's growth trajectory. The ideal candidate will adapt to our business model, take significant responsibility over the inventory function, and help implement our vision. Previous cannabis experience is a plus but not required; however, all candidates should have familiarity and comfortability with cannabis and the ability to quickly learn industry regulations.

Responsibilities

• Fulfill incoming orders with high accuracy
• Effectively utilize the state-mandated point-of-sale software
• Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas
• Immediately report any inventory discrepancies to the Dispensary General Manager for further action
• Assist with monthly inventory audits
• Assist with daily opening and closing procedures
• Maintain compliance with all Company policies, standards, values, and procedures
• Participate in staff training and maintain product and industry knowledge
• Assist with and receive product deliveries
• Follow directives of the Assistant Manager or General Manager
• Additional duties as assigned

Requirements

• Minimum of a high school degree required; college degree preferred
• Data entry experience required
• Experience in warehouse inventory control or related area helpful
• Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred
• Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical
• Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
• Must pass stringent background test requirements of the state you will be working in
• Age requirements: MA 21, OH 21, and PA 18
• Possess valid driver's license or state ID card; authorized to work in the U.S.
• Ability to lift and carry up to 20 pounds for a distance of 50 feet
• Ability to spend extended time sitting, walking, bending, and reaching

Skills

• Cannabis experience and knowledge preferred
• Excellent analytical and reporting skills
• Comfortable working in a fast-paced environment
• Knowledge of computer and office equipment and programs; proficiency in retail point-of-sale software, MS Office applications (Word, Excel, and Outlook)
• Above average math skills
• High-level attention to detail
• Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
• Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity and strong work ethic
• Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Willingness to be cross-trained
• Exceptional team player with strong communication skills
• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multi-generational environment

Pay

This position is classified as non-exempt and is eligible for overtime pay. Pay range is $20.00-$22.00 per hour.