Canine Behavior & Enrichment Supervisor

About the role

The working schedule of this position is Tuesday - Saturday, 8:30AM - 5PM with Sunday and Monday off.

Responsibilities

• Directly supervise the Enrichment Coordinator, Canine Behavior Assessor, and Canine Behavior Specialists.
• This includes, but is not limited to, setting their work schedule; providing training, resources and support; establishing goals and objectives; and providing frequent feedback regarding their work performance.
• Complete incident reports, post-incident team debriefs, consistent team meetings, and conflict resolution as needed.
• Maintain and report statistics that accurately reflect the effectiveness of enrichment and behavior programs and use that data to seek ways to increase effectiveness.
• Monitor all dogs in ACC’s care to maintain optimal behavioral care and to promptly address dogs needing pre-assessment socialization.
• Monitor behavior changes, add notes to Shelter Buddy records, and adjust overall behavior determinations as appropriate.
• Develop and explore new enrichment ideas and programs.
• Work with Behavior and Animal Care staff to maintain the animal's mental health and improve the dog’s social skills.
• Determine daily tasks and assignments for the Enrichment team, including written records of daily enrichment.
• Utilize positive reinforcement to build positive associations in the care center and to reward desired behaviors in order to improve adoption potential.
• Care for dogs unable to participate in playgroup by coordinating and prioritizing enrichment activities.
• Establish, monitor, and measure staff performance goals.
• Order supplies, track inventory, maintain warehouses.
• Develop, implement and monitor staff schedules and daily attendance records.
• Review time and attendance database and complete staff payroll.
• Determine daily tasks and assignments for the behavior team, including written records of daily enrichment.

Qualifications

• High school diploma required.
• Equivalent of three (3) years’ experience or any equivalent combination of education and experience working in the area of development and management of animal training programs, shelter experience required.
• Experience conducting playgroups and training staff to oversee playgroups.
• Previous supervisory experience is required.
• Must be able to handle all types and breeds of dogs with varying behaviors and energy levels, including those showing fearful and aggressive behaviors.
• Solid knowledge of dog behavior and general training principles based on experience compatible with ACC goals and philosophy.
• Must be able to lift and move up to 50lbs.

Skills

• Fear Free certification within 30 days of hire.

Benefits

ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff training to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF).

Pay

Non-union position and is eligible for overtime.

Schedule

The working schedule of this position is Tuesday - Saturday, 8:30AM - 5PM with Sunday and Monday off.